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Northwestern Mutual
Start-Up Vibes with The Stability of an Established Company.
Milwaukee, WI
Hybrid

Lead Product Manager - Payments at Northwestern Mutual (Milwaukee, WI)

| Milwaukee, WI | Hybrid
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At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

What's the role?

At Northwestern Mutual, we're changing the way people think about financial planning. We're redefining and disrupting the industry and changing people's financial lives with better experiences and better technology. We believe in building inclusive, and diverse workplaces, where every voice is heard. Come help us build for the future.

We are accelerating our efforts to innovate our payments ecosystem and are growing rapidly at Northwestern Mutual. As Payments Lead Product Manager you will be joining a new division within NM that is fast paced and has a startup vibe. In this role we are looking for someone who has a passion for the customer and making the experience seamless. You will help with future projects that bring new meaning to investing and insurance. You will work with the engineering teams and product teams to help build the future of NM payments.

Primary Duties & Responsibilities
  • Set Product Vision: Accountable for multiple products' visions primarily within a single domain ensuring cohesive connections where applicable.
  • Develop Roadmap: Define roadmaps and collaboration across key stakeholders to ensure roadmaps are synced and not duplicative. Define and track KPIs for measure of success across multiple products and partners.
  • Gather Requirements: Accountable for gathering higher level, more complex product requirements - general understanding/knowledge of products in remit. Review and validate requirements gathered within team.
  • Defines Product: Responsible for multiple medium to high complexity products and product features from start to finish.
  • Stakeholdering: Deliver key messages, marketing and communications about products in their domain.
  • Design Partnership: Partner with design to ensure cohesive future state user visions and experiences are aligned through a one-year vision with an understanding of the Design process.
  • Author User Stories: Translate requirements to technical details to build and validate use cases and user stories around a product and communicate them effectively.
  • Feature Prioritization: Develop and maintain multiple prioritized backlog of user stories for implementation according to business value or return-on-investment.
  • Data & Customer Research: Inform product decisions with both qualitative and quantitative data on our behavior and experimentation.
  • Facilitates Ceremonies: Facilitate daily Scrums, Sprint Planning Meetings and Sprint Reviews and Retrospectives.


Bring Your Best! What this role needs:
  • 6-8 years of prior experience with at least 6 working in a Product Management Role, with agile team experience.
  • 3-4 years in the payments industry; consumer payments a plus
  • Experience building investment-specific products, and leading the builds of digital tooling.
  • Demonstrated cross functional work in previous experience along with strong communication skills, time management, project management skills, business acumen and high self awareness/EQ.
  • Previous research experience, influence skills, initial leadership exposure, ability to translate product requirements into technical requirements, and work in ambiguity.
  • Solves unique problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions.
  • Knowledge Preferred: Formal business analyst, engineering or testing experience, knowledge of the financial services industry, familiar with BI tools, certification or experience with Product Owner or Scrum Master role, experience in leadership or mentorship of a team
  • Bachelor's degree or equivalent experience.


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This job is not covered by the existing Collective Bargaining Agreement.

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Grow your career with a best-in-class company that puts our client's interests at the center of all we do. Get started now!

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.
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What are Northwestern Mutual Perks + Benefits

Northwestern Mutual Benefits Overview

Whether providing education assistance, competitive health benefits or time off for community service, Northwestern Mutual is committed to supporting employees so they can live their best lives. 

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Team based strategic planning
Group brainstorming sessions
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Northwestern Mutual offers a pension plan for employees.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program

An Insider's view of Northwestern Mutual

What’s the vibe like in the office?

We’re not afraid to explore or experiment. Everyone has a voice. You can really make an impact—especially with a fresh perspective.

Kedasha Kerr

Software Engineer

How do you collaborate with other teams in the company?

NM has always been known for it’s culture. To this day, I have still not received a “no”, when asking a colleague for a lunch or coffee meeting. Networking was an invaluable part of my internship experience that allowed me to determine where I wanted to go within the Cyber Security domain.

Chester LeBron

Senior Cybersecurity Engineer

How does the company support your career growth?

I started as an intern and worked my way up. Northwestern Mutual made it so easy to network and learn, then they empowered me to go out and achieve.

Chris Coleman

Regional Financial Consultant

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