Principal Product Manager, Survey Experience

| Greater LA Area | Hybrid
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DISQO is changing the way that the world’s largest brands, agencies and media companies get to know their customers. DISQO is the customer experience (CX) intelligence platform for understanding every customer experience. Businesses trust DISQO to power better decisions for every customer, touchpoint, and outcome. DISQO’s insights, agile testing and advertising measurement products are powered by millions of consumers on the industry’s largest opt-in consumer data platform.


As a Principal Product Manager, you will work on defining and building products that enhance the member experience on our platform. You’d be responsible for building a ranking and recommendation engine for Survey matching that's optimized for delivering a personalized experience for each of our members. You will work with product leadership to lay out a long term product and technical strategy and drive the execution, and successfully hire and develop PM talent. DISQO is a rapidly growing, fast-moving company, and the right candidate will be able to balance near term operational needs with long term foundational investments. 


As an exceptional product leader, you are growth oriented and have strong quantitative and marketplace skills - ideally demonstrated through prior successful ownership of a marketplace or heavily ML-driven products. You will need to be a strategic thinker, frame and find solutions to complex product challenges, measure & drive results, and be able to move fast and maintain focus on the highest impact initiatives while keeping track of trade offs made along the way. Product Management Leaders work with cross-functional teams of engineers, designers, data scientists and researchers to build products. We are looking for extremely entrepreneurial Product Management Leaders to help innovate and execute product initiatives across the company and value moving quickly. This job description represents different full-time roles across DISQO

What you will do:

  • Drive all aspects of SurveyJunkie’s member experience as it relates to personalization and survey matching.
  • Maintain a user-centric focus to increase value and improve experiences for our users.
  • Strive to increase and maintain DISQO’s panel reputation as the highest quality in the industry.
  • Be an opinionated PM, that can take our hypothesis driven/data-informed product culture to the next level and ensure that we’re representing our members’ voice in all product decisions
  • Define and own the strategic vision and roadmap for our Marketplace products and communicate it effectively and passionately across the company
  • Engage with internal and external stakeholders to align on product strategy and priorities that deliver measurable results.
  • Partner with our engineering and data science teams to ship impactful product features.
  • Work with data analysts and scientists to create and optimize matching and sorting algorithms
  • Create dynamic and scalable solutions that easily adapt to our ever-changing inventory, users, and business.
  • Define and own product OKRs & roadmap and conduct quarterly product reviews
  • Drive product planning, product definition, tactical execution, user engagement and feedback cycles
  • Act as a role model and an advocate for our Agile and Servant Leadership culture values

What you’ll bring:

  • 8+ of relevant product management at late/growth stage startup or established technology company
  • 2+ years of experience with marketplaces or products with two-sided marketplace dynamics with focus on personalization
  • 2+ years of progressive leadership experience, hiring and managing an exceptional team of Product Managers
  • Experience in building ML based products using modern cloud based big data and analytics tooling & methods (Spark, Kafka, Kinesis, Data Lakes, Data Pipelines, ETL/ELT, Microservices, …)
  • A real passion for the art of Product Management (demonstrated by talks, presentations or published articles)
  • Agile & Servant Leader DNA
  • Deep technical and analytical skills - SQL is your 2nd language
  • Strong Systems Thinking and the ability to deconstruct complex problems into coherent smaller parts
  • Strong people management skills with demonstrated experience recruiting and managing high performance product management and product design teams
  • Ability to communicate with and influence engineering teams effectively
  • Ability to operate effectively in both tactical and strategic capacities - You can comfortably adjust your altitude and roll-up your sleeves as needed



Perks & Benefits:


·100% covered Medical/Dental/Vision for employee, 80% for dependents

·Equity

·Generous PTO policy

·Flexible workplace policy

·Team Offsites

·Life Insurance

·FSA

·Paid Maternity/Paternity leave

·Disability Insurance

·Travel Assistance Program

·24/7 Counseling Services offered to Employees

·Access to personal and professional growth tools - Calm App & LinkedIn Learning


Note: The benefits noted above are for full time US based employees only.


DISQO is an equal opportunity employer. Discovery, innovation, and growth are possible when we open ourselves to new possibilities, perspectives, and approaches. That’s why, at DISQO, we welcome, support, and empower individuals from diverse backgrounds. Exceptional teams are rooted in extraordinary people, each with a unique story and a compelling set of skills. DISQO does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.


*Recruiting firms that submit resumes to DISQO without first entering into a written contract will not be entitled to any compensation on candidates referred by that firm.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
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An Insider's view of DISQO

What are some social events your company does?

We have weekly happy hours, lunches and after hours activities. They include Nerf gun fights, karaoke, bowling, weekly basketball games, ping pong, puppy day, trivia games and a lot more!

Siran

Controller

What is your vision for the company?

We want to build a trusted world where all brand decisions result in ultimate consumer satisfaction, a world where brands and consumers connect to create the best products & experiences together.

It's quite an ambitious & technically challenging goal, with an impact so massive, it will benefit all of humanity.

Drew

CTO

What’s the vibe like in the office?

The office vibe at DISQO can simply be described as fun. Whether it’s making watermelon slushee’s in the kitchen or playing a random game of UNO, there’s always something going on. Even when the work gets intense, you can always hear laughter throughout the office.

Marina

Manager, Talent Operations

What are DISQO Perks + Benefits

DISQO Benefits Overview

Fully subsidized medical, dental and vision PPO plan
Flexible work schedule
Fully stocked kitchen and catered lunches
Fun culture - happy hours, games, off-site team building activities
Smart passionate coworkers

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
President's club
Employee awards
Flexible work schedule
DISQO provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Employee stock purchase plan
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
End of year holiday shut down.
Office Perks
Commuter benefits
Commuter FSA
Company-sponsored outings
DISQO hosts company outings Quarterly. Our previous quarterly events include bowling, a scavenger hunt in Santa Monica and a pool party in Malibu.
Free daily meals
Free snacks and drinks
DISQO has a fully stocked kitchen including unlimited snacks and all kinds of beverages.
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Every few weeks, we host Taco Talks, where representatives from different departments share recent wins, ongoing projects, and more.
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

Additional Perks + Benefits

The last several years have placed a newfound emphasis on trust, transparency and innovation at DISQO. Employees have always been at the forefront of everything we do, but we now keep an even closer pulse on employee experience to remain agile as the world continues to evolve. Every quarter, we conduct an employee experience survey to better understand what we should keep doing and what we need to do differently at DISQO. After analyzing the results, we evaluate and implement changes that will benefit our workforce as a whole. Additionally, we measure the employee Net Promoter Score to understand overall employee satisfaction, always striving to improve our numbers based on feedback.

DISQO has also implemented a number of new ways to support and celebrate employees outside of their day-to-day work. Our People Operations team has created Employee Resource Groups (ERGs) – including committees for social impact, diversity, and workplace inclusion – to inform the organization about cultural events and provide opportunities for community involvement. For example, our DEI employee resource group drives discussions around cultural awareness, educates the organization about historical events and holidays, and shares valuable resources. DISQO has also put DE&I at the forefront of hiring, including relationships with diversity recruiting events like HackerX and WomenHack, more inclusive job descriptions, unconscious bias training, and DE&I education for new hires.

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