Lead Product Analyst - Shop
Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe.
Founded five years ago in Sydney, Australia, Afterpay has over 11 million active customers globally and more than 64,000 of the world’s best retailers around the world including Anthropologie, Revolve, DSW, GOAT, Finish Line, Levi’s, Mac Cosmetics, Ray-Ban and many others. Afterpay is on a mission to power an economy in which everyone wins. Afterpay is completely free for customers who pay on time – helping people spend responsibly without incurring interest, fees or extended debt.
Afterpay empowers customers to access the things they want and need, while still allowing them to maintain financial wellness and control, by splitting payments in four, for both online and in-store purchases. Afterpay is deeply committed to delivering positive outcomes for customers. We are focused on supporting our community of shoppers. We trust in the next generation and share a vision of a more accessible and sustainable world in which people are rewarded for doing the right thing.
The Opportunity
As a Lead Product Analyst at Afterpay, you'll be responsible for working closely with the analytics leadership team, global consumer experience product teams, and engineering teams to drive consumer engagement, activities, and conversion in the Afterpay shop directory (https://www.afterpay.com/) and mobile app. You'll be actively participating in roadmap and timeline discussions, as well as make decisions that impact timelines and success of important initiatives. The Lead Product Analyst will independently lead large, impactful projects that can make or break the team's topline OKRs.
We are much more than our job descriptions, but here’s where you will begin….
• Conduct analysis and set up reports to provide the insights at scale to meet business growth needs and help our retail partners reach out to millions of Afterpay customers effectively
• Design and execute experiments, publish in-depth and trustworthy result readouts of the new product feature launches and actionable recommendations on continuous product improvements
• Provide story-telling with excellent data visualization, and regularly present at a leadership level and to external teams
• Proactively identify the new opportunities of consumer-facing products, and optimize customer use experience
• Build the data solutions and data products for the product and engineering innovations, shop directory content management, and growth use cases etc.
Who are you? (Qualifications)
Like us, you’ll be deeply committed to delivering positive outcomes for customers and passionate about shaping the future of Afterpay. You like to keep it real with your actions, be brave with your decisions, do the right thing for all our stakeholders and shape the future with excitement.
• Quantitative background in statistics, mathematics, computer science, or related disciplines
• Ability to do statistical analyses with minimal guidance including descriptive and inferential techniques
• Bachelor’s degree with 8+ years of relevant working experience, or master degree from quantitative fields with 5+ year relevant experience, or Ph.D degree from quantitative fields with 3+ year experience
• Confident with product analytics techniques such as User Profiling, Predictive Modelling, Regression and classification analyses, A/B testing, etc.
• Work experience with data visualization tools like Tableau, Looker, or Power BI
• Strong organizational/time/project management skills and able to work effectively in a fast-paced environment and handle multiple projects simultaneously and to tight deadlines
• Solid management skills, with the ability to handle multiple projects simultaneously and to tight deadlines
• Strong problem solving and analysis skills, combined with effective judgment and exceptional communication skills
• Managerial experience (direct reports only) is a plus
How we reward you. We have a pay for performance culture so you can expect to be rewarded for high performance. We pride ourselves on fairness and offer a competitive total reward package made up of salary, incentives and benefits including the opportunity to enroll in our share matching plan.
We have a strong focus on health and wellbeing at Afterpay as we aim to support you to succeed in both your career and personal lives, such as providing employees with a corporate membership to Headspace. We offer a wide range of insurance programs so you have the flexibility to choose what is best for you. Afterpay covers 100% of the employee cost and 75% of the cost of your dependents.
We value diversity and a collaborative and inclusive environment where everyone feels they belong is important to us.
How to Apply: We don’t know what the future holds. That’s the exciting part; we show up and make it happen. If you’re brave, if you’re committed to doing the right thing and excited by this opportunity, click apply now!
Afterpay is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. All new team members, in addition to current staff, will temporarily work from home until it is safe to return to our offices.