Lead Marketing & Product Strategy: Customer Journey & Experience
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description
What you'll do:
Responsible for supporting the development and implementation of initiatives, product enhancements, and customer experience activities.
How you'll do it:
Responsible for supporting the development, implementation, and management of initiatives.
Leads customer experience process evaluations and enhancements.
Partners with team to identify ways to innovate product offerings.
Manages projects and initiatives. Leads work streams to support project launches.
Partners with the business to ensure projects are delivering on business strategies.
Conducts product maintenance activities including product documentation updates and complaints tracking.
What you'll need:
Basic qualifications:
Bachelors in Marketing or Business
4+ years in marketing, financial services marketing or product management
Bonus if you have:
6+ years in marketing, financial services marketing or product management
In Lieu of Education Experience:
8+ years in marketing, financial services marketing or product management
What are you waiting for? Apply today!
The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.