IT Senior Product Manager at Ameris Bank

| Atlanta, GA
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Ameris Bank is a high-performing community bank providing an exceptional customer experience with well trained, empowered employees. At Ameris, we look outside conventional wisdom and processes to find new answers. This means cutting red tape, empowering our people to make decisions at the local level and creating clear paths and easy touchpoints. We represent energy and passion, a steady strength that is bold and assertive, creativity in thinking and problem solving, a scrappy determination and nimble approach to getting things done, a good natured, genuine and approachable way of serving each other and our customers. We look forward to the future, and what this means for you, if you join our team.

The IT Senior Product Manager owns, defines, and operationalizes products and programs to deliver a highly reliable system and IT support of that system. With the direct objective to scale our support efficiently, improve service delivery speed, and drive new innovations where applicable for our internal or external customers, this role is integral to the success of Ameris Bank's Financial Service Cloud implementation. Other duties as assigned.

Essential Functions, Duties, and Responsibilities:

  • Lead high-impact projects, anticipate bottlenecks, provide escalation management, make trade-offs, and balance the business needs versus technical constraints, as well as own requirements, specifications, and release plans.
  • Take large, complex projects and break them down into manageable pieces to be delivered in a successful, agile, and timely manner.
  • Support the development of appropriate documentation and definition for business requirements as well as maintain a solid release deployment and post-deployment understanding.
  • Partner with strong technical leaders in Ameris and collaborate with the PMO to deliver strategic business objectives as well as ensure adherence to Ameris Bank's SDLC policy.
  • Jointly establish, practice, and enforce product development life cycle within the Core Apps team.
  • Be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities.
  • Give strong attention to detail and possess the ability to work in a fast-paced environment.
  • Possess a high level of maturity, judgment, negotiation skills.
  • Demonstrate analytical talent and intellectual thought leadership.
  • Serve as a key player with partner teams across the company, working to align interests and implement solutions.
  • Collaborate with our internal Learning and Development team to coordinate end user training as it relates to release functionality.
  • Be able to develop and drive high-level strategic initiatives and dig in on a detail level to get the job done.


Required Knowledge, Skills and Competencies:

  • Possess a strong product management background and have demonstrated experience leading medium to large projects.
  • Excellent written and verbal communication skills
  • Excellent customer experience intuition
  • Demonstrated ability to translate customer needs into crisp, detailed product requirements
  • Proven ability to understand and solve complex business problems, leveraging your strong analytical skills and ability to dive deep, to create effective strategies
  • Proven ability to execute and deliver on strategic business objectives
  • Excellent communication skills, particularly written skills; writing a detailed narrative that can be explained and defended with the highest levels of senior leadership


Industry and Work Experience:

  • 8 years of experience in product management, technology (especially business requirements) product marketing, or business development
  • 5 years of experience with SDLC methodologies
    • Preferred experience with Jira or other SDLC related Issue tracking/Project management platform
  • Experience overseeing roadmap strategy, definition, and product delivery
  • Experience with feature delivery and tradeoffs of a product
  • Experience contributing to discussions around technology decisions and strategy related to a product
  • Preferred experience with Agile or Kanban Project Management methodologies.
    • Scrum Master certification preferred


Academic:

  • High school diploma or GED required
  • Bachelor's Degree in management information systems/finance/management/supply chain/economics/industrial engineering or related field preferred
    • CSM certification preferred


Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
More Information on Ameris Bank
Ameris Bank operates in the Fintech industry. The company is located in Atlanta, GA. Ameris Bank was founded in 1971. It has 2419 total employees. It offers perks and benefits such as Health Insurance Benefits. To see all 13 open jobs at Ameris Bank, click here.
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