Intelligent Automation Product Owner II at Fifth Third Bank (Cincinnati, OH)

| Cincinnati, OH
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Make banking a Fifth Third better®

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GENERAL FUNCTION:

The Bancorp Intelligent Automation Product Owner II will be responsible for: 1) collaborating with process owners, design, technology, and analytics partners to manage

new features from ideation through production release in Agile development, 2) ensuring key metrics are being met, and 3) pushing boundaries to introduce new and innovative digital

processing solutions to build trust and exceed customer expectations. Will work closely with line of business partners to understand business goals and objectives and ensure our efforts are adding

business and customer value.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always

doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Driving the strategy and roadmap to deliver digitized bank operations and enable front-end digital customer experiences across the Bancorp
  • Collaborating with Agile Scrum team on all new feature development, including building backlog, contributing to/reviewing/approving user stories, sprint support, and QA testing; including participating in agile team ceremonies such as sprint reviews/demos. Engaging with stakeholders to define and implement end-user testing and concept validation, and to gain insights and identify customer/employee needs and solutions
  • Partnering with technical design and user experience colleagues to ensure an intuitive approach to meet customer and employee needs
  • Working with cross-functional teams to get buy-in/approval/guidance, including lines of business, operations, legal, compliance, information security, fraud, and related functions
  • Track and monitor key performance indicators
  • Establish annual goals and objectives for products and services
  • Provide transparency and ongoing communications with line of business partners/key stakeholders
  • Maintain and provide product information and training information to Servicing partners
  • Actively monitor industry trends; participate in industry forums, professional associations, conferences, etc.


SUPERVISORY RESPONSIBILITIES: None

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
  • Bachelor's Degree required
  • 5-7 years of related experience
  • Demonstrated success in strategic development and program execution within a large organization, preferably within Financial Services
  • Experience with digital technologies, such as automation software, document digitization software, and workflow coordination software is preferred
  • Lean Six Sigma certification preferred
  • Experience working in Agile development preferred
  • Ability to have fun and a willingness to try new things and challenge the status quo
  • Effortlessly collaborative with strong intellectual curiosity and creative problem solving
  • Strong analytical skills with ability to work through complex concepts/data and present well thought-out, simple solutions
  • Ability to self-motivate and work well independently and with different teams
  • Strong presence with ability to interact with and influence all levels of the organization


Intelligent Automation Product Owner II

LOCATION -- Cincinnati, Ohio 45202

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
More Information on Fifth Third Bank
Fifth Third Bank operates in the Fintech industry. The company is located in Cincinnati, OH. Fifth Third Bank was founded in 2022. It has 20258 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 155 open jobs at Fifth Third Bank, click here.
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