Head of Search & Recommendations at Canva

| San Francisco, CA
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Canva’s Commitment and Mission
At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We mean it when we say we want to create a diverse and inclusive workplace where we value all different types of experiences and want to create a space and culture where you feel like you belong.

We know it can be a tricky time applying for roles, wondering if the role is right for you and if you and your experience are right for the role too. Many people won’t apply for roles unless they feel that they tick every single box. At Canva we look for many different skills and abilities and we’re always looking for how new team members can add to Canva and our culture. So if you don’t think you quite meet all of the skills listed, we’d still love to hear from you! 

Our mission at Canva is to empower the world to design and since launching in 2013, we have grown exponentially, amassing over 80 million monthly active users across 190 different countries and a team of over 2,800 people… and the best bit is that we’ve only achieved 1% of what we know we’re capable of. 

Be a Force for Good
We’re driven by our values, with our ‘Be a Force for Good’ value supporting everything that we do. Through your work on our product or team, and our community initiatives and sustainability programs, you’re given the opportunity to come to Canva and make a tangible difference to the lives of others in your day-to-day life. In addition to our Founder’s 30% Pledge, Canva is committed to Pledge 1% and actively encourage our team to participate in many ways, including taking paid volunteer leave.

Your journey with Canva could take you to places that you might not even imagined yet. There’s opportunity around every corner and the support to help you achieve your goals.

Join us and design your future. 

Location: West Coast with a preference for Los Angeles or San Francisco. We are also open to candidates globally who are open to relocation to the US or Australia.

Our Content & Discovery Team 

Content & Discovery is Canva’s fastest-growing group, with over 600+ staff including product managers, engineers, product designers, visual designers, data scientists, creative contractors and more; it traces its lineage to Canva’s very first team! (“Marketplace”). We own Canva’s content strategy across supply and demand.

Canva wouldn’t be the same without its library of content and the ability to discover it to kickstart creativity.

The Role

As the Head of Search & Recommendations, you will be a visionary, defining the future vision of how search and recommendation works in the Canva product and library. You will build and lead our rapidly growing product and engineering team through strategy, development and the implementation of S&R technologies for the best possible user experience. We are not looking to make small step changes. We are striving for significant growth in this space and are looking to invest heavily with the right leader at the helm.

A bit about the person we're looking for:

  • A holistic, natural leader. Build great teams of experts in their craft including technologists beyond the product specialty.
  • Strategic thinker and problem solver. Identify strengths and gaps, with an ability to bring chaos to and align goals across the business for a cohesive product experience. 
  • Have a growth mindset. Understand growth for scalability with the ability to accelerate and motivate others at pace.
  • A product expert with a technical mindset. You’ll have the perfect marriage of product and technical skills to place ideas at the forefront of S&R capabilities.
  • A visionary. Identify a clear future roadmap to be able to build this space from the ground up.

The experience you'll bring to the role:

  • Deep experience in search and recommendations, we are looking for a world-class leader to accelerate our success
  • Be a T-shaped technologist with the ability to connect dots across Canva
  • A strong product lens and comprehensive understanding of product features and Canva’s capabilities
  • Management and strong strategic leadership experience
  • Ability to drive people, teams, projects and goals
  • An in-depth understanding of the technologies to power search
  • Experience working with different stakeholders
  • Proactively resolve strategic issues and unblock others with a solution-focused approach
  • Goal-driven. Able to manage multiple, complex projects, with differing deadlines - keep people on track and informed, and ensure the goals are clear and met
  • Experience working with different stakeholders, collaborative mindset, and communicating clearly (whether that's to your team, training and up-leveling others, or presenting to the business)

What you'll achieve

  • You'll help set crazy big goals, and empower teams to achieve them. You’ll find ways to help our global library surface content for scale to millions, if not billions of diverse users.

Some early goals will include

  • Understand our current processes to identify key opportunities and pain points for improvement
  • Build and drive the S&R vision and strategy using a data and user-centric approach, identifying measures for success
  • Apply your deep expertise to Canva context

Other achievements as this role develops:

  • Play an active role in shaping a world class team
  • Align stakeholders and rally others to deliver on our roadmap, accelerating Canva, and your team for growth
  • Make the grand vision a reality

One of our core values at Canva, “Being a force for good” means we are actively working towards a world that isn't just good for a small few, but one that’s good for everyone. We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community. To achieve this, we need to constantly work towards making Canva the best place to work, for everyone.

Working at Canva 
Our culture is unlike anywhere else and together we design your #CanvaLife experience to empower you to do the best work of your life.  

Whether you’re in the office, working from home or choosing your own adventure, we recognize that every single person is unique and our Canvanaut benefits aim to ensure we cater for all.  

Our benefits for permanent Canvanauts include: 
Competitive health benefits plans to support you and your wellbeing 
Equity packages truly be a part of the Canva journey 
401(k) retirement plan with company contribution to support you, with your future Hybrid work model (in-office & from home) coming together for 8 days a year. The rest, you choose where you work best. 
Flexible leave so you can recharge, give back, support others or focus on your own professional development.
Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
An annual Vibe & Thrive allowance. This is for you to spend on whatever will support your wellbeing and development. It could be anything, from a Masterclass subscription to an electronic stand-up desk, a pilates membership, or dinner out with a teammate. Because you know what you need to Vibe and Thrive, better than anyone.
Virtual and in-office wellness benefits including Canva University, Employee Assistant Programs and other benefits to support your physical, mental, and social wellbeing.
Canva For Good program matching your not-for-profit donations and a range of sustainability and ethical initiatives to get involved in.

We make hiring decisions based on your experience, skills and passion. Please note that interviews are conducted virtually. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • BashLanguages
    • Objective-CLanguages
    • ReactLibraries
    • MobXLibraries
    • RxJsLibraries
    • SpringFrameworks
    • SpringFrameworks
    • FinagleFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • DynamoDBDatabases
    • SnowflakeDatabases
    • BigQueryDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • LookerAnalytics
    • SnowflakeAnalytics
    • AmplitudeAnalytics
    • dbtAnalytics
    • RedshiftAnalytics
    • Mode AnalyticsAnalytics
    • CanvaDesign
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • Monday.comManagement
    • Custom-BuiltCMS
    • SalesforceCRM
    • BrazeEmail
    • Salesforce PardotLead Gen

An Insider's view of Canva

How does your team reward individual success?

Canva teams set seasonal goals and we celebrate BIG when we achieve each goal. We have celebrated our success by enjoying taco nights, cocktail classes and currently planning a DIY pottery night. Canva also has a very active #kudos slack channel!

Pooja

Partner Success Manager

How does the company support your career growth?

Canva enables me to grow by providing workshops and training sessions that have given me a solid foundation for my role. There is a focus to promote from within and provide everyone the opportunity to explore whichever path they choose. Our “Vibe and Thrive” allowance also makes sure our mental and physical health are always taken care of!

Kendall

Sales Development Representative

How do your team's ideas influence the company's direction?

One of Canva’s core values is to Make Complex Things Simple. We find innovative ways to make legal concepts more approachable to non-lawyers and reduce the need to involve Legal with every move. By removing complexities we encourage an environment of trust and openness for our internal stakeholders and our millions of users.

Suhayb

Senior Legal Counsel

What's something quirky about your company?

Season Openers are company events where Canva celebrates our wins and rallies around our goals. They're also some of the most over-the-top and quirky events you'll ever see. On my first day, at my first season opener, I learned about Canva through a Hollywood-worthy parody of "The Office"— I knew then I had found my new home!

Sergio

Design Ops & Studio Lead

What are Canva Perks + Benefits

Canva Benefits Overview

At Canva, our values are at the heart of who we are. They keep us moving forward, together, to achieve our mission of empowering the world to design. The purpose of Canva’s benefits is to empower Canvanauts to invest in themselves and live our values, every single day. Canva’s benefits are based on four key pillars - Environment, Human, Social and Economic. Each of these enhances the Canva culture and enables our team to do the best work of their lives.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Canva offers employees a $50/month gym reimbursement
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Customized development tracks
Paid industry certifications

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