Head of Product Management and Design

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Lemonaid Health is a primary care online doctor office committed to breaking down barriers that limit people from getting quality healthcare and empowering them to live happier lives. We’re backed by large strategic and healthcare investors like OTV and Health Velocity Capital.


We are an entrepreneurial, collaborative team of over 100 people who live each day by our 7 Guiding Principles. This is an opportunity to join a mission driven team at a company transforming the healthcare industry. Apply today and join our growing team of Lemons!


This position is located in San Francisco, CA and reports to the Chief Technology Officer.

What you’ll do

  • Set the product vision and strategy to grow and scale existing services while launching new services for Lemonaid Health, bringing others along and building alignment to lead transformational change
  • Take ownership, responsibility and leadership of our excellent group of growing product management and design teams
  • Create and drive product roadmaps with divergent priorities; balancing short­ and long­-term goals and investments to scale rapidly
  • Drive the product lifecycle from vision and planning through to product delivery, collaborating across the executive team and senior engineering, marketing, clinical and operations leadership.
  • Develop the vision for our products, working with the executive team and senior product & engineering leadership to help define product, design & brand strategy.
  • Work collaboratively across the company to ensure the voice of our patients and medical team are heard and reflected in our service
  • Be a wiz at creating and maintaining an amazing experience for our patients and our medical team
  • Be fully aware of, and engaged in, the current trends in online healthcare and determine where those trends will go next
  • Use key data metrics to derive insights and influence product decisions
  • Design and execute product tests and use the results to rapidly iterate on product ideas 

What you'll bring

  • 10+ years of direct to consumer product experience working with consumer-based products with a focus on a top-quality consumer experience
  • Be willing and able to roll up your sleeves and be a player/coach as the team grows - this is a hands-on and high impact role.
  • Experience building and managing a productive and collaborative team
  • Empowers patients, providers, and business partners by implementing a constant feedback framework to power new product initiatives
  • Excellent product judgment: ability to prioritize competing opportunities, balance stakeholder needs with business priorities, and drive detailed trade-offs over the product life cycle
  • Experience in making smart decisions that balance speed to market with product excellence
  • Communicate professionally, tactfully, and kindly while maintaining a high level of confidentiality at all times

Why we think you’ll be excited about us: 


At Lemonaid Health, we strive to be the best place to work. We have ingrained a culture of giving and receiving feedback, and providing a challenging, yet fun, work environment. 


We are proud to offer competitive medical benefits in addition to 401(k) matching, generous PTO, and more!


Our Lemons live each day by our Guiding Principles:


-Aim for “wow” in everything we do.

-Be driven by our mission to increase access to healthcare.

-Lead in innovation - act first.

-Communicate clearly using the correct communication medium.

-Set a high bar for ourselves and each other - provide and take feedback.

-Be proactive - never say “that’s just how we always do it”.

-Champion equality - proactively be anti-discriminatory.


Lemonaid Health is committed to providing equal employment opportunities and bases all hiring decisions upon business needs, job requirements and individual qualifications without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status.


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