Group Product Manager at ClickUp

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ClickUp is the world's only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform including project management, document collaboration, spreadsheets, chat, goals, and more. On a mission to make the world more productive, ClickUp is headquartered in San Diego and scaling remotely and internationally. As one of the fastest-growing SaaS companies in the world, ClickUp helps millions of users to be more productive and save at least one day every week. 🦄

ClickUp is the world's only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform including project management, document collaboration, spreadsheets, chat, goals, and more. On a mission to make the world more productive, ClickUp is headquartered in San Diego and scaling remotely and internationally. As one of the fastest-growing SaaS companies in the world, ClickUp helps millions of users to be more productive and save at least one day every week.
 
What makes ClickUp unique is its highly customizable and flexible approach to project management. It is the first of its kind that works for everyone—from families to Fortune 500 companies—meaning you will always find a new and interesting challenges to tackle due to its broad feature set and industry agnostic approach. We're poised to take the market, and to do that we'll focus on:
  1. Finishing our vision for "replacing all productivity apps" by increasing feature parity compared to point solutions
  2. Revamping onboarding, like verticalizing by function, to shorten the time to activation
  3. Making the product simpler and easier to use
You'll be directly managing a team of product managers, each of whom will be leading a scrum team focused on a particular product area. You will coach each PM to become better at their craft and ensure they are delivering value to our users more quickly and more consistently than the competition. To be effective, you'll need to thrive in a product-driven environment that values excellent design—both UX and UI—and you will be responsible for ensuring your direct reports are hitting the mark.
 
When you're not working on a feature yourself or reviewing projects, you'll also be collaborating with a cross-functional leaders from product operations, marketing, sales and operations to enable go to market activities. You will own the strategy for your squads alongside the Group Product Manager and ensure your teams are working within the right strategic guardrails.
 
This role truly is an unprecedented opportunity to have an immense impact and guide ClickUp through its next phase of exponential growth. You’ll never see another product team like ours - we literally ship a new version of ClickUp every single week!
 
The Role: 
  • Leadership & Management: Directly manage a team of Product Managers
  • Cross-functional Collaboration: Work with product operations, marketing, and engineering teams to influence and shape the product strategy and roadmap, drive change for key issues, and prioritize product change requests based on issue volume, users impacted, revenue impact, and other relevant metrics. 
  • Understand Users & Customers: Formulate an in-depth understanding of problems by customer segment and personas and competitive landscape.
  • Manage Resources: Partner with Product Managers and Engineering Managers to ensure resources are aligned to features and features have quality briefs, designs, and project plans to set the scrum teams up for success
  • Hold Team Accountable: Collaborate with Product Managers and Engineering managers ensure timely releases
  • Support UX Research: Partner with UX research, marketing research, client solutions, and business stakeholders to observe and solicit feedback from consumers and clients.
  • Define KPIs: Assess product performance against KPIs and makes corrections to improve performance; create and deliver thoughtful information to influence key market constituents; make end-of-life recommendations for non-performant products.
  • Motivate Your Team: Provide motivational leadership to your team and enhance a strong culture of trust and commitment to impact.
  • Processes & Best Practices: Create structure for your team to solve ambiguous business problems and partner with cross-functional teams to resolve user experience issues and deliver against shared product outcomes.
  • Solve Problems: Shape actionable recommendations about complex issues critically and concisely.
  • Project Management: Be prepared to directly manage large projects and coordinate across stakeholders as needed to ensure the right resourcing, execution and communications are in place to deliver meaningful results

Qualifications:

  • 4+ years experience in Product Management in a design-driven environment.
  • 1+ years experience directly managing other product managers.
  • Experience driving complex projects or programs with several competing stakeholders.
  • Experience in gathering business insights and identifying trends from data, including combination of data from multiple sources.
  • Experience influencing stakeholders with data.
  • Experience synthesizing and presenting complex information to senior leadership in writing and verbally.
  • Ability to work with ambiguity and be flexible/nimble.
  • Strong organizational skills and attention to detail.
  • Cross functional collaboration and negotiation skills.

ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • ReduxLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • PendoAnalytics
    • FigmaDesign
    • ClickUpManagement
    • WordpressCMS
    • HubSpotCRM
    • FrontEmail
    • DripEmail
    • OutreachLead Gen

An Insider's view of ClickUp

How does your team reward individual success?

ClickUp has afforded me an opportunity to have a voice in the direction of the Sales department. An opportunity I had not previously experienced in my 7 year career!

Cam

Enterprise Account Executive

What projects are you most excited about?

The fast release pace of new features that ClickUp is known for means you are always working on something new, which as a developer I love. Personally, I look forward to all of the different third-party integrations that make ClickUp fit even more seamlessly with our user's workflows.

Jerry

Back End Software Engineer

What does career growth look like on your team?

Since joining ClickUp, I’ve experienced nothing but growth and upward mobility. New ideas are listened to (and heard!), and we’re given total agency to forge a path to success. The steps along the way? Think it, believe it, work really hard for it, share it, build it, and watch it grow. The sky’s not even the limit here...deep space is

Aubrey

Community Manager

What unique initiatives do you have that encourage innovation?

Good ideas can come from anywhere! That is why we encourage all employees to share their ideas whenever they have them via Slack on our #ideas channel. Product Managers monitor this channel and follow up with employees who developed the ideas to get them built into our product.

Brian

Lead Product Manager

How do your team's ideas influence the company's direction?

When the coaching team is on customer calls, we're able to hear users express exactly what they are looking to accomplish, and connect them with solutions. We’re not just listening to the users that pay us massive amounts of money, either! We want to hear from all our users, and directly share that feedback with ClickUp leadership!

Holly

Coaching Program Lead

What are ClickUp Perks + Benefits

ClickUp Benefits Overview

Employee benefits:
Healthcare - 100% of premium covered
Dental - 100% of premium covered
Commuter Benefits
Paid vacation

Company perks:
401k with 100% employer match up to 2% of annual salary
New MacBook Pro
Weekly lunches
Unlimited snacks, drinks, kombucha, and cold brew in the office
Continued learning (access to tons of paid courses!)

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available

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