Group Product Manager, Demand Marketplace

| Hybrid
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The Opportunity

Are you looking for the opportunity to make an immediate impact on a global, trillion dollar industry? If so then Flexport might be the place for you. Flexport  is on a mission to make global trade easier -and more efficient- for everyone. We are revolutionizing an industry that touches every person on Earth, every day. This means solving some of the world’s most complex challenges, while our company grows at a breakneck speed. 

We’re looking for a talented, experienced Group Product Manager to lead several high-performing teams: Quoting, Catalog, Pricing, and Invoicing. You will drive the product strategy end-to-end, building cutting-edge products to ensure that customers receive the right product, at the right time, at the right price. Simply put, we believe that working with Flexport should be fast, simple, and error-free from start to finish. You’ll make sure the final step is perfect.

The ideal candidate brings strong business acumen and curiosity to a complex domain and strives to make the most intelligent products ever built in the industry. As Group Product Manager, you’ll need to drive alignment across a complex landscape with data and be open to learn from and teach industry veterans. You’ll get the chance to work on products that are both zero to one and maturing with thousands of users.

What you'll do:

  • Be the voice of your team, communicating feature releases and multi-year vision to company executives and stakeholders
  • Develop a customer-first product vision, strategy and roadmap to create a seamless process from point of contract procurement through billing and payment
  • Become a domain expert, deeply understanding the market and competitive landscape to solve real problems with technology
  • Develop and automate a world- class “quote to cash” experience, with a diverse set of business, transportation, operations, and finance stakeholders. 
  • Inspire, develop, and manage a top-tier team of PM talent, while continuing to recruit to build our product capabilities. 
  • Dive into the data, developing meaningful business objectives and metrics to measure your team’s progress
  • Establish and continuously improve Flexport’s product processes

What you'll need:

  • 3+ years experience managing a team of Product Managers and large cross functional product development groups
  • 8+ years experience as a Product Manager, preferably within both startup and complex environments
  • Crystal clear written, spoken, and presentation skills, with a bias toward over-communication and inclusivity
  • Deep understanding of the software development lifecycle and ability to relentlessly prioritize and focus on key deliverables
  • Experience crafting long term vision and quarterly roadmaps from market insights and customer research
  • Ability to manage a highly complex set of products in a rapidly changing domain
  • Business acumen with curiosity to learn and become an expert on a complex product
  • Proven experience transforming independent products into a cohesive platform

About Flexport

We believe trade can move the human race forward. That’s why it’s our mission to make global trade easy for everyone. Flexport is building the platform for global logistics, empowering buyers, sellers and their logistics partners with the technology and services to grow and innovate. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $10B of merchandise across 112 countries every year. 

Worried about not having any logistics experience? 

Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

 

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • GraphQLFrameworks
    • KubernetesFrameworks
    • Ruby on RailsFrameworks
    • TerraformFrameworks
    • AWS RedshiftDatabases
    • ElasticsearchDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • TableauAnalytics
    • FigmaDesign
    • LatitudeDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement

An Insider's view of Flexport

What’s the vibe like in the office?

During pre-COVID times, the SF office was designed as a hub of innovation. You can feel the creativity from the openness of the space, the dry-erase walls, the sound of coffee in the morning, and the waves of silence broken by laughter and understanding. The office made me want to wake up every day and go to work.

Jim

Engineer Manager

How do you collaborate with other teams in the company?

Any change at scale can make a huge difference. Working with our business leaders we identify these improvements, work through solutions and evaluate their effectiveness. Always looking for ways to reduce complexity.

Raphael

Senior Product Designer

How does the company support your career growth?

Flexport has supported my career growth by continuously providing opportunities for me to explore my interests. Whether it be passion projects, internal leadership opportunities or just casual conversations, Flexport and my colleagues have invested in my long term professional development.

Natalie

Client Solutions Associate

How do your team's ideas influence the company's direction?

Flexport is growing very quickly, and so is our product -- we welcome questions and unique ideas. Our engineers are empowered to identify critical projects, strategically prioritize them, and execute them. You decide how to get us to where we want to go.

Geoff

Chief of Staff

What kinds of technical challenges do you and your team face?

Efficiency, predictability and visibility are the key ingredients missing from the industry today. Our vision guides us to identify the right steps to get there. And be the standard technology of global trade.

Yuko

VP, Product Leadership

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer highly subsidized health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Pet friendly
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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