Experienced Product Manager, Platform

+80 more | Remote
Sorry, this job was removed at 11:17 a.m. (CST) on Monday, April 11, 2022
Find out who’s hiring remotely Nationwide
See all Remote jobs Nationwide
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. Biotech R&D is radically transforming our world, but moving at the new speed of science requires better technology.
Benchling’s mission is to unlock the power of biotechnology. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market. 
Come help us bring modern software to modern science.

ROLE OVERVIEW

Our customers store all sorts of data in Benchling, ranging from their most secretive IP to public DNA libraries. These data need to be accessed by a wide variety of users, both inside and outside the organization. Collaborations between big pharma, smaller biotechs, and academic labs are commonplace. For instance, most COVID vaccines you’ve read about were developed this way. The “Pfizer vaccine” was initially developed by a smaller pharma company, BioNTech, that partnered w/ Pfizer for manufacturing and clinical trials. AstraZeneca’s is a similar story; it was first created by scientists at the University of Oxford. And the Moderna vaccine wasn’t actually manufactured by Moderna; the company is barely ten years old, and that work was outsourced to larger players.
This means that maintaining a user’s identity across different Benchling tenants, and making it easy for a customer to decide who can access what, is one of the most important problems for us to solve. Done well, this system fades into the background. Scientists go about their work without thinking about it, and admins don’t worry about who can do what. Done poorly, users wrestle with the system on a daily basis; either unable to access data they need, or able to see something they shouldn’t.
WHAT YOU’LL DO

  • Drive the evolution of our IAM (identity and access management) systems, including how users will authenticate across tenants.
  • Work with both our customers and our internal product teams to understand what our users’ collaboration needs are
  • Work with Engineering to plan, prioritize, and execute on launching new features rapidly
  • Work closely with our customers to understand how they’re using our product, their needs, and pain points
  • Partner with our Customer Experience org to enable complex rollouts at our customers
  • Develop messaging with Sales and Marketing that resonates with large organizations concerned about data access

WHO YOU ARE

  • Have 8+ years as a Product Manager or related experience on workflow, analytics, or other technically complex enterprise products
  • Have 2+ years of experience working on IAM systems or other permissions- and identity-focused product areas in a B2B context
  • Possess an intense desire to understand, question, and improve the experiences for users of software products
  • A strong problem solver that can gather, prioritize, and drive execution on customer and business requirements, turning them into successful product strategies
  • Are comfortable in a customer-facing role, including interfacing directly with highly technical stakeholders within customer organizations
  • Are data-influenced, and can identify new opportunities and provide sound reasoning for strategy decisions from that data
  • Are excellent at listening to others and articulating ideas in written and oral form
  • Possess influential leadership and interpersonal skills that enable you to build strong relationships with customers, your reports, company peers, and executives
  • Have a bachelor’s degree in engineering or computer science

#LI-EN1 #LI-Remote

Benchling welcomes everyone. 
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply.
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Our leadership principles guide how all Benchlings can lead by example:

  • Admit mistakes and shortcomings
  • Deliver results
  • Disagree and commit
  • Obsess over customers
  • Rely on work ethic
  • Show empathy
  • Recruit and develop the best
  • Sweat the details
  • Think and communicate clearly
  • Unite around the mission

For applicants for U.S.-based roles only: All new hires in the United States are required to be fully vaccinated against COVID-19 and to provide proof of vaccination prior to their first day of employment. If you are unable to be vaccinated for medical or religious reasons, we will explore potential reasonable accommodations; however, Benchling may not be able to grant such accommodations in all cases if doing so would cause undue hardship.

If you are a Colorado, Connecticut, or New York City resident: Please contact us by emailing [email protected] to receive compensation and benefits information for this role. Please include the job title in the subject line of the email.

Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • IntercomCRM
    • PipedriveCRM
    • SalesforceCRM

An Insider's view of Benchling

What’s the vibe like in the office?

I think that the company culture is at the center of everything we do. Every single person here is willing to put down what they're doing to support to their colleagues whenever needed. That’s what is particularly special about Benchling. People are always ready to give their best effort, and there's no shortage of laughter or camaraderie!

Madeleine

Customer Support Specialist

What does your typical day look like?

The mission driven culture defines our day to day in the "office" (or Zoom meetings/Slack messaging). I've never worked at a company where there's such a permeating sense of optimism. People are generous with their time and knowledge, but still remain humble. Also, Aloha Fridays keep our vibes in check.

Alex

Implementation Manager

How has your career grown since starting at the company?

One of the main reasons I joined Benchling is I knew I would grow along multiple axes. Benchling gives me the opportunity to explore outside of my role as an engineer. In the short time I've been here, I've had the opportunity to contribute to the company blog, help organize the annual hackathon, and manage part of the internship program!

Steven

Software Engineer

What unique initiatives do you have that encourage innovation?

I’m very excited by our COVID-19 initiatives. In an effort to help ramp up testing, we have partnered with universities and private companies to create a turn-key software solution that powers their sample analysis on Benchling. We’ve made it much faster for any lab that plans to spin up COVID-19 tests!

Nishant

Regional Lead, Professional Services

What projects are you most excited about?

As a co-lead of Benchling's People of Color affinity group, I'm most excited about projects and events that teach and celebrate multiple cultures. On Lunar New Year, our group passed out red envelopes. Many employees were familiar with the tradition, but they learned even more about its significance in Asian cultures from the information we shared.

Chanel

University Recruiting Lead

What are Benchling Perks + Benefits

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
All employees participate in an Interview Training that, amongst other things, raises awareness around the impact of unconscious bias in the evaluation process and strategies to best mitigate this.
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Benchling provides a monthly Wellness Stipend designed to support and encourage a well-rounded, healthy lifestyle.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Sabbatical
Benchling is dedicated to our employees and their well-being, which is why we offer sabbaticals. Employees who have completed five and ten years of service are eligible for a paid sabbatical leave.
Paid holidays
Paid sick days
Employees receive unlimited hours per year of paid sick leave.
Company-wide vacation
Benchling observes major holidays and has two paid company-wide shutdowns during the week of 4th of July and between Christmas and New Year's.
Office Perks
Commuter benefits
Company-sponsored outings
On top of weekly happy hours & monthly events, Benchlings travel abroad for annual company retreats!
Free daily meals
Benchling provides catered lunches Monday-Friday to those employees who are in office.
Free snacks and drinks
Some meals provided
Benchling provides catered lunch daily to in office employees.
Company-sponsored happy hours
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Professional Development Benefits
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend

More Jobs at Benchling

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about BenchlingFind similar jobs like this