C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $28 billion in freight under management and 2.5X larger than the next largest North American freight broker, we are one of the world's largest logistics platforms with our 100,00 customers and 85,000 contract carriers. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world's economy. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers' businesses.

As an Engineering Product Manager III at CH Robinson, you will use your passion for technology and experience translating internal and external customer requirements into solutions on our DS Visibility ETA team who support all business lines within the CHR ecosystem. You will have the opportunity to collaborate with software engineers, project managers and product managers on high visibility projects in an environment that is challenging, rewarding, and promotes creativity, personal development, and fun.

You will be responsible for accurately gathering, consolidating, analyzing, and documenting business rules and detailed requirements. The work is considered critical and vital to C.H. Robinson's worldwide logistics operations and its continued growth and success.

C.H. Robinson recognizes the importance of workplace flexibility. We are committed to providing a remote-friendly work environment, both now and in the future. Our global technology teams will continue to have the flexibility that enables you to work where you are most effective, whether that be remote or in the office.

Responsibilities:

• Define, document, and communicate processes and practices
• Collaborate with software engineering managers and data science product managers who oversee the teams and projects to which your team is aligned
• Translate product roadmap and bring technical and business priorities into one plan while understanding downstream dependencies
• Collaborate with software engineers and product managers to create users with acceptance criteria that represent planned work
• Regularly review and prioritize the backlog
• Communicate across several teams to plan work and track progress. Identify and escalate risks that could impact project or feature deadlines
• Analyze and document identified business process and/or improvement needs given information from stakeholders and data sources
• Triage and prioritize bugs/support issues and work with development team to understand the impact and generate action steps and solutions
• Understand and identify opportunities for improvement on business processes and technology solutions
• Build positive relationships with teams across the organization
• Possess a broad spectrum of knowledge crossing modes, applications, software, and business processes
• Estimate and build project schedules and drive projects to successful completion
• Propose and facilitate Agile processes where applicable

Required Qualifications :

• 5+ years of engineering product management, IT business analyst, and delivering IT driven projects
• Bachelor's Degree or equivalent work experience and a high school diploma/GED
• Exposure to Agile, Software Development Life Cycle (SDLC) methodologies

Preferred Qualifications :

• Proven ability and willingness to quickly learn new custom applications
• Demonstrated leadership, critical thinking, negotiation, facilitation, consulting, problem solving, decision-making, strategic and analytical skills
• Values a diverse and inclusive work environment
• Strong facilitator; adept at running meetings with end users, soliciting, and managing technical requirements, and balancing priorities
• Self-starter and able to work with minimal direction
• Knowledge of transportation management systems
• Excellent written and verbal communication skills

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)
• Prescription drug coverage
• Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid and floating holidays
• Paid time off (PTO)
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.