EET Head of Product Management, Marketing and Innovation for Employee Digital Support Strategy

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Job Description:
Come lead an exciting and dynamic team responsible for driving a culture change at Bank of America. Our mission is to strategically transform the global employee technology experience with data-driven, intuitive, consumer-grade digital tools and services, inspiring a self-service culture, and proactively improving efficiency and effectiveness. This role will lead a team of product managers and resources specializing in driving digital adoption of our tools operating in a scaled Agile delivery model. A key member of the senior leadership team for Employee Digital Support Strategy, the PMMI Leader is responsible for defining and maintaining our product strategy, defines our communication and marketing plan and supports a spirit of innovation across the team.
Key responsibilities include defining the vision and roadmap for our products, prioritizing the features/epics in the program backlog, and articulating this to both stakeholders and development teams. This function works closely with stakeholders to understand their needs and with products owners to ensure they are aligned on priorities.
The PMMI Lead is also responsible for ensuring our applications are in full compliance with the Bank's application management standards & controls. Key responsibilities include completing all ongoing application deliverables, managing GIS ( Global Information Security) risk items, and working with product owner / engineering teams to remediate issues. Candidates for this role should enjoy handling mature and new technologies while working in a fast-paced, evolving, and dynamic environment.
Finally, PMMI drives our Digital Adoption program aimed at familiarizing the enterprise with the products and services available to drive usage and support a digital first, self-service culture.
Required Skills

  • Work across teams & departments to agree on strategy and build product / process roadmaps to meet objectives. Develop plans to track progress and dependencies of each initiative
  • Identify pain points, research opportunities, and evaluate the solution competitors to determine the best fit products / services to address our customer needs
  • Communicate the product value, consider all costs and savings over the life of the project in the development of business cases. Guarantee competitive pricing and alignment to overall strategy
  • Initiate projects and launch products / services, ensuring customer requirements are met and delivered on time
  • Drive adoption, leverage analytics to identify improvements and implement new features to meet changing demand
  • Work across teams & departments to complete all application ownership activities throughout the product lifecycle
  • Manage critical in-life / in-service events, achieve financial objectives, analyze tech markets for new opportunities and lead each product & process to maturity
  • Ensure all products in our portfolio complete PTB/PTO tollgates, GIS assessments, application onboarding, model risk management and the required security controls
  • Negotiating vendor agreements and maintain vendor relationships for all products and services


Desired Skills and Experience

  • 3+ years of experience in technology management
  • 3+ years of experience with product management and/or marketing in the IT space
  • 2+ years of experience with Agile methodology utilizing JIRA & Confluence
  • Strong written & verbal skills to articulate opportunities to both tech and non-tech audiences
  • Experience coordinating software development projects
  • Ability to work independently and within a distributed global team
  • Product & Service evaluation
  • Vendor Management
  • Stakeholder Management
  • Drive product adoption and identify pain points
  • Financial management background
  • Cross-department project execution
  • Strong analytical and troubleshooting skills


Shift:
1st shift (United States of America)
Hours Per Week:
40

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