eCommerce Business Manager at McKesson (Richmond, VA)

| Richmond, VA
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McKesson requires new employees to be fully vaccinated for COVID-19 as defined by the CDC, subject to applicable, verified accommodation requests.

eCommerce Business Manager

McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. McKesson Medical-Surgical provides medical-surgical supplies and equipment to physicians' offices, home care agencies, long-term care facilities and surgery centers. Our catalog includes more than 150,000 national brand products from bandages to exam tables, plus McKesson's own line of high-quality medical-surgical products. We're proud to be the only national distributor serving the entire continuum of healthcare.

Every single McKesson employee contributes to our mission-by joining

McKesson Medical-Surgical you act as a catalyst in a chain of events that helps millions of people all over the globe. Your expertise, drive and passion can help us improve everything we touch in our Medical and Healthcare markets. You'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance the health of our customers. Working here is your opportunity to shape an industry that's vital to us all. Join our team of leaders to begin a rewarding career.

Current Need

We are seeking an eCommerce Business Manager to support our rapidly growing B2B2C Ecommerce Operations team in Richmond, VA.

Position Description

McKesson is a global leader in the medical supply industry and is seeking to recruit an eCommerce Business Manager to support all day-to-day operations for our Consumer Markets B2B2C channels. The ideal candidate must be passionate about data transformation & onboarding of new channels for Consumer Markets and will support strategic ecommerce initiatives that rely on product data for their success by creating and advancing product data processes, architecture, and metrics.

In addition to being a proven hands-on eCommerce contributor, they will have a significant track record of partnering with sales channel and product category teams to drive exponential sales growth. This candidate must have a broad knowledge of current retail eCommerce technologies and developing repeatable business processes and procedures in both the direct to consumer and partner channel sales space. The position will report to the Sr. Manager of eCommerce B2B2C Business Operations.

Key Responsibilities:
  • Support our eCommerce Business Operations Team who supports all Consumer Market segments including our online content management team
  • Liaise with our 3rd party retail customer service delivery team
  • Drive initiatives to continuously improve operations delivery and product sales
  • Document, develop and evolve tools and processes to support business needs and ensure data integrity
  • Collaborate with teams and implement solutions to enable faster and more accurate online sales and content creation for B2B2C sales
  • Interact with customers, account executives and partners to understand customer needs and ensure proper use of content, feeds, and 3rd party data
  • Thrive as hands-on Product Owner of content syndication platforms such as Channel Advisor, CommerceHub, LogicBroker, Salsify or Syndigo. Coordinate with Digital Marketing to use or develop assets for use with our Retail National Accounts.
  • Collaborate with technology teams to build feeds and connectivity for customers
  • Collaborate with Customer Service, Data Management and Marketing teams to deliver excellence in customer experience service delivery and rich online product content
  • Liaise with our Analytics team to provide data analysis and reporting

Minimum Requirements

4+ years of experience in any of the following areas Retail eCommerce, Retail Product Management or relative business experience.

Critical Skills:
  • Experience in eCommerce, product management, online content management, IT project management
  • Experience with data transformation and syndication tools like Salsify, Syndigo, or Channel Advisor
  • Strong project management skills, ability to manage multiple work streams in parallel, plan for projects, manage own time and priorities
  • Ability to work in cross-functional matrixed organization

Additional Skills
  • Experience building attribute structures, data normalization, product taxonomy and managing products across varied structures
  • Ability to work with unstructured raw data, strong data analysis experience highly preferred


4-year degree or equivalent experience

Physical Requirements

Large amount of computer-based work.

Must be authorized to work in the US. Sponsorship is not available for this position.

We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us. Apply to join our team and help shape the future of healthcare!

McKesson is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [email protected] . Resumes or CVs submitted to this email box will not be accepted.

Current employees must apply through the internal career site.

Join us at McKesson!
More Information on McKesson
McKesson operates in the Healthtech industry. The company is located in Irving, TX, Columbus, OH and Richmond, VA. McKesson was founded in 2022. It has 23630 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 12 open jobs at McKesson, click here.
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