Job Location: United States : North Carolina : Cary
Alternate Job Location: Not Applicable : Not Applicable
Work Arrangement: Hybrid
Department: Digital Automation team is responsible for exploration, evaluation, onboarding, implementation, governance, platform management, and support of various digital automation technologies including robotics process automation, data digitization, conversational AI, and workflow orchestration, in support of all lines of business across 40+ markets around the world.
The Role : In this role, you will lead a team dedicated to a set of regions/LOBs within the Workflow Orchestration product team. You will be responsible for the end-to-end product lifecycle, including ideation, creation, adoption, and support of workflow orchestration solutions using BizFlow, K2, and other emerging automation tools. As the leader of this team, you will lead the roadmap, as well as help adopt emerging technologies in automation and AI.
Key Responsibilities:

• Understand business requirements and partner with multiple engineering teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
• Represent the needs of customers and the business within a particular solution domain, and maintain business alignment in the Team Backlog
• Resolve a variety of high-impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
• Develop comprehensive knowledge of know-how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
• Led a group of developers as well as having the ability to work independently and as a member of a team
• Contribute to the BPM COE by developing best practices and guardrails for code development, review, and reusability
• Directs multiple product teams in the development and maintenance of an E2E IT solution.
• Overseeing Solution Architecture and/or Product/Application Architecture. Implementation of the technology roadmap.
• Responsible for setting, prioritizing and accepting the work generated by multiple Agile teams in order to ensure the platform meets the defined goals and vision.
• A Technical leader, responsible for guiding the team to make solid technical decisions to meet the product capability needs to be aligned with the customer.
• Enables teams to remove barriers and resolve conflicts so that the team can move forward in development. Implements audit controls, application security best practices, and architecture designs that address currency, to plan through potential risks associated with products and/or processes.
• Ensure vendor performance and deliverables meet contract specifications

Essential Business Experience and Technical Skills:

• Bachelor's Degree in Computer Science, Information Systems, Business Administration, Engineering, or a related field
• 8+ years of experience in design, development, and maintenance of workflow Automation using any BPM tool.
• Solution knowledge of E2E Business Process Automation (BPA) by orchestrating multiple Systems of Engagements, Robotic Process Automation (RPAs), and Augmented AI solutions (for decision modeling and making)
• Experience with creating product/Program Backlog, feature prioritization, and Story writing
• Enforcement of best practices/guardrails in BPM architecture, design, and coding
• Good knowledge of Digital Integration using SOA, .NET (C#), Web Services, REST, jQuery, JavaScript, Angular JS, and CSS.
• Worked in Agile methodology (SCRUM) and was able to complete requirements on time. Key to your success is your excellent communication skills and ability to present research and data in a clear and concise manner to a range of key audience groups.

• Knowledge of implementing DevOps - automated build, test, and deployment
• Experience in Azure cloud infrastructure and operation including Azure DevOps and building CI/CD pipeline for release automation and deployment

• Experience with cloud service providers such as Microsoft Azure, AWS, Google

Preferred:

• Hands-on experience in customizations in K2 (Service Broker, Custom Controls, etc.)
• knowledge on Nintex K2 Five, K2 Smart-Forms, K2 Workflows, and SQL
• SAFe certified Agilist or PO/PM

Travel
Negligible
Business Category
GTO
Number of Openings
1
At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
MetLife:
MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.
We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies."
MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.
We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife. For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.
MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
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