Director of Product- Restaurants

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Director Of Product - Restaurants
At SpotOn, we're helping small businesses and restaurants compete and win with technology to better connect with their customers. Think marketing software, website development, ecommerce, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions.
In the last year, SpotOn has:

  • Raised $300M in Series F funding (valuing SpotOn at $3.6 Billion);
  • Earned awards for Great Places to Work and Built In's Best Places to Work; and
  • Helped local businesses succeed with technology and support to battle through the labor shortage while also helping their employees earn more.


About the job
SpotOn is looking for an exceptional Director of Product with an extensive background in Product roles working in the Hospitality industry, especially POS, off-premise ordering, kitchen production etc. This is a critical role focused on expanding and enhancing features to better compete and win in the SMB and mid-market restaurant spaces.
Key areas of focus will include working with the product managers on your team to gather customer and stakeholder feedback and requirements, perform market analysis, and define the strategic product direction in partnership with the SpotOn leadership team. You must possess a unique blend of business and technical savvy, a big-picture vision and the drive to make that vision a reality. This role will require balancing client and internal relationships while partnering with engineering to deliver market-leading products through innovative and simplistic architecture.
Role/Responsibilities:
Be a well-rounded product leader - someone who has both excellent product design/UX sense and strengths in market dynamics and business strategy

  • Hire, build, and lead a high performing Product Management team focused on client service, teamwork, performance feedback, individual recognition and mutual respect.
  • Work on early stage and growth stage products
  • Set the long-term product strategy, identify risks/challenges and present to executive leadership
  • Drive product design and prioritization decisions across directly managed teams, and work closely with teams across other product portfolio
  • Be accountable for product roadmaps, resource allocation, and release cadence
  • Be an evangelist for your product movement across the company
  • Ideal experience would be someone with 8+ years of experience in a product role (ideally with a focus in the hospitality industry) and 4+ years of people management experience.
  • Someone with excellent product design sense plus awareness and interest in market dynamics.
  • Someone with experience gaining alignment and prioritization across multiple internal and external stakeholders at all levels of the organization.
  • The drive to flourish with minimal guidance; you are proactive and thrive in uncertain and ambiguous environments


Benefits:
At SpotOn, we put people above everything else. We're known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package which includes:

  • Medical, Dental and Vision Insurance
  • 401k with company match
  • Stock Options
  • Paid vacation, holiday and sick time
  • Headspace membership for guided meditation and stress relieving tools through the Sequoia App*
  • Employee Resource Groups for Diversity and Inclusion, Women, LGBTQIA+, and other communities
  • Monthly cell phone and internet stipend
  • Subscription to Linkedin Learning to expand your knowledge on all kinds of fun topics
  • Tuition reimbursement for up to 2k per calendar year to assist with classes of your choice


SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
SpotOn is an e-verify company.

More Information on SpotOn
SpotOn operates in the eCommerce industry. The company is located in San Francisco, CA, Chicago, IL and Southfield, MI. SpotOn was founded in 2017. It has 1800 total employees. It offers perks and benefits such as Volunteer in local community, Eat lunch together, Team based strategic planning, Open office floor plan, Diversity manifesto and Diversity employee resource groups. To see all jobs at SpotOn, click here.
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