Cybereason
Cybereason provides enterprise endpoint protection built to defend against tomorrow’s threats today.
Boston, MA

Director of Product Management, Services at Cybereason

| Boston, MA
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We are the DEFENDERS.

Cybereason Defense Platform provides unified protection for the endpoint, across the enterprise to everywhere the battle moves. 

Cybereason Endpoint Detection and Response (EDR) analyzes all activities on the endpoint and across the enterprise in real time to identify and stop malicious operations. 

We’re looking for someone to analyse pricing data, develop forecasts and models, determine pricing and marketing strategies and monitor industry trends. This will require working closely with our finance, product, marketing and legal teams to help them prioritize and bring differentiated capabilities to the market.

What You'll Do

The Director for Product Management for Services will help build a team of Product Managers to lead PM efforts around 

  1. Managed Detection and Response 
  2. Incident Response Service
  3. Advisory Services

The team will be required to partner with the services practice, product management and product marketing counterparts and be responsible to drive the success and profitability of new and existing these services from ideation to launch. This position will  partner closely with Product Managers of EDR/EPP, XDR and CWPP to enable the success of the services business.

In this capacity the Director of Product Management will own the product/service vision and maintain the roadmap for the various service offerings. They will 

  • Lead the end-to-end success of projects from ideation to launch.  
  • Maintain a strategic focus to drive strong customer adoption and retention. 
  • Own the product business case and assist with analyzing market trends to identify new business opportunities. 
  • Be responsible to define, document and prioritize requirements based on market research and customer feedback. 
  • Collaborate with engineering, design, marketing, UX/CX and other cross-functional teams to align business strategy and support growth
  • Determine product metrics for success including financial and customer engagement metrics and drive continuous results
  • Influence key stakeholders across our organization to align intent and prioritizationWork closely with your product marketing counterpart to develop and execute a company-wide go-to-market plan 
  • Serve as the internal and external evangelist, communicating product vision, roadmap for your service offering to sales, marketing, partners and customers.

Who You Are

  • Bachelor’s degree preferred.
  • Minimum 5 years relevant work experience in the security domain. 
  • Some experience developing and implementing Managed services - preferably in a security setting. 
  • At least 2+ years of experience managing a product in EPP, EDR, XDR, CWPP or SIEM
  • Passion for problem-solving: creative, comfortable with ambiguity and being an agent for change by bringing analysis to make packaging and pricing a strategic tool for the company
  • Certification in Security/Networking such as CISSP, CISA, or other security specific vendor/product certifications is desirable.
  • Up to 25% travel (Boston, Japan, Israel).
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Technology we use

  • Product
  • Sales & Marketing
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM
    • SalesforceCRM
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What are Cybereason Perks + Benefits

Cybereason Benefits Overview

Our offices are open, highly collaborative and yes- fun! To support you at work (and play) we offer some killer perks: ample time off to relax and recharge, plenty of food and drinks (including beer and soda), work from home options, generous employer-paid insurance coverage for you and your family, 401k and a Long Term Care benefit.

Culture
Partners with Nonprofits
Eat lunch together
Daily sync
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Our UbU advisory board is in place to hold our organization accountable for DEI initiatives.
Hiring Practices that Promote Diversity
Our talent acquisition team uses non-bias tools in our sourcing and hiring efforts.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Since we are currently working remotely, and we are facing unprecedented times, Cybereason has partnered with the Calm app. Each employee has a free premium subscription.
Retirement & Stock Options Benefits
401(K)
Roth and Traditional 401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Cybereason currently reimburses its employees up to $50 a month for any exercise membership.
Home Office Stipend for Remote Employees
Cybereason reimburses its employees for home office equipment up to a certain amount.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within

An Insider's view of Cybereason

How would you describe the company’s work-life balance?

Cybereason does an awesome job at making sure each employee takes time for themselves, especially during these trying times. We've had extra company-wide days off, extended long weekends, and even end the day a little early on Fridays for Happy Hour Trivia! I'm very grateful that our senior leaders truly care about our lives outside of Cybereason.

Emily

Talent Projects Coordinator

What's the biggest problem your team is solving?

My team works to solve one of the most difficult issues we face today: keeping people and businesses safe in an increasingly digitized world. Knowing that the work we do matters and brings a positive impact to people’s lives is what keeps us focused each and every day.

Matt

VP of North America Sales Engineering

How do you empower your team to be more creative?

I believe in both forgiveness over permission and that anyone who makes a mistake immediately gets air cover while success brings them a spotlight. I want people focused on outcomes and finding ways there, not worrying about coloring inside the lines.

Sam

Chief Security Officer/President of Cybereason Government

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