Director of Product Management - Platform

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Jellyvision is hiring a Director of Product Management - Platform

Jellyvision’s headquarters is in Chicago, and, post-COVID, many of us will be returning to the Chicago offices (by choice, not requirement -- our philosophy is “Flexible First”).  But this position is also eligible for work by a remote employee out of CA, FL, GA, IL, KY, MA, MI, MN, NY, NC, OH, OR, PA, TX, UT, WA, or WI.

Who we are

We’re the proud parents of ALEX®, an interactive employee communications platform that makes choosing (and using) employee benefits easier and more enjoyable. Our credo is a simple one: be helpful. And we think the best way to achieve that is with a staff that reflects the vast range of ideas, perspectives, and experiences of the millions of people who use our products.

How you’ll help

The Product team is responsible for understanding the market context and driving the product roadmap to execute the business strategy. That includes identifying unmet needs and opportunities for customers and employees and translating those into product strategy, roadmap, requirements, and successful launch of products at Jellyvision. With a solid understanding of the market context and the customer, the Director of Product Management - Platform, will identify, understand, and prioritize new problems and opportunities in the market where Jellyvision can help employees and employers save money by reducing the costs of healthcare confusion. This includes owning strategy for key elements of our product portfolio including the approach for monetization, differentiation from competition, customer satisfaction, and implementation efficiency.

What you’ll do 

  • Understand the addressable market, competitive landscape, benefits ecosystem, and customer personas and build products that meet their needs and make money for Jellyvision.  
  • Identify and define emerging or new to Jellyvision employer & user overlapping pain points and needs by driving the customer discovery process 
  • Ensure the product backlog is prioritized with the highest priority initiatives for the company and work with product managers to ensure team backlogs are fed with well-written user stories with clear acceptance criteria
  • Lead with design, engineering, and other stakeholders to ideate, prototype, test, and build solutions for prioritized problem areas
  • Work with technology partners to estimate the level of effort for various initiatives and evaluate priorities with cost/benefit information and an ROI-driven approach.
  • Develop clear P&L models for new products/solutions. Discover if the customer is willing to buy or pay for a solution.  
  • Define value proposition for any new strategy for users, employers, and partners alike.
  • Strategically communicate updates, learnings, risks, opportunities, and decision points for all discovery work in progress, to align stakeholders and leadership team on ongoing work.
  • Lead recommendations of go, pivot, or kill decisions at stage gates throughout the new concept development process. Align key stakeholders to recommendations.  
  • Work in partnership with relevant product managers as concepts move forward into ideation, to bring the ultimate owner of the product along
  • Work closely with cross-functional leaders across the organization, especially sales, marketing, and finance to ensure products deliver value and the organization is aligned on the strategy
  • Own the product lifecycle management for key components of the product portfolio

Experience & skills you’ll need

  • 8+ years of relevant experience, including experience in product management
  • Exceptional verbal and written communication skills; must effectively communicate with technical and non-technical people, 
  • Ability to lead and influence across different functions and align teams and stakeholders to a common goal
  • Experience making decisions based on data, business cases, and ROI
  • Ability to operate autonomously and be a self-starter to complete work
  • Must have experience in leading customer discovery and validation
  • Must have experience working with software development teams in an agile process
  • Be an outside the box thinker and be able to connect the dots to create market valued, innovative solutions 

Skills:

  • Customer Focus 
  • Communicates Effectively
  • Business Insight
  • Strategic Mindset
  • Drives results
  • Cultivates innovation
  • Balances stakeholders

Anything else?

Jellyvision is committed to fostering a more inclusive workplace where people across all dimensions of diversity and intersectionality, including, but not limited to race, ethnicity, religion, sexual orientation, age, marital status, disability, neuro-diversity, gender identity, gender expression, sex, or country of origin are welcomed, valued, and celebrated! We have an opportunity to increase representation at all levels and need your unique talents, background and perspectives. We look forward to your contributions to our team.

Thanks for your interest in Jellyvision!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen
    • SlackCollaboration
    • ZoomCollaboration

An Insider's view of Jellyvision

How would you describe the company’s work-life balance?

When the company culture from top-down is set to take accountability and pride in your work, when leadership trusts and empowers employees to do the right thing and gives them flexibility as Jellyvision does, it motivates employees to give their very best to the organization. Work-Life Balance is not just a buzzword at Jellyvision.

Rajal

Senior Product Management, Benefits Engagement

How do you collaborate with other teams in the company?

If I’m coordinating, I absolutely love ending a meeting by summarizing action items any teams are accountable for before everyone leaves. Especially with so much information to keep track of, it helps me to pinpoint the important bits. Making sure there is clarity all around is the best and most efficient way that I can collaborate with teams.

Ashleigh

Talent Sourcer

What makes someone successful on your team?

Our team scales across Jellyvision, with a mix of curiosity, humility, and helpfulness. We willingly lean in to support the products that help people protect their health and well-being. And while a wicked sense of humor is in no way a requirement, we’ve lucked out with truly interesting, funny folks.

Chrissy

SVP Product Marketing

What unique initiatives do you have that encourage innovation?

Implementation is a team of ballers, constantly impressing me with new ideas. Our most recent ideas are new classes around Professional Development and a pilot approach to quickly implement customers. These ideas came from folks on the team. When my coworkers have these ideas, my job is to give them the support and resources to run with them.

Alex

SVP of Customer Operations

What are Jellyvision Perks + Benefits

Jellyvision Benefits Overview

We are currently redefining the way we will be returning to an office setting. To ensure the health and safety of our employees, Jellyvision will be working remotely until Summer 2021. Going forward, we will be focused on a “flexible first” approach where office space is available for those who wish to use it.

*5% Match on 401k

*Unlimited PTO

*Remote work stipend

*HSA & FSA Contribution

*14 Weeks Maternity Leave - 6 Weeks Paternity/Non-Gestational

*Gender Transition Assistance

*Education Reimbursement

*Medical, Vision & Dental - Multiple Plans

*Hilarious Slack Channels/Community Engagement Groups

*Membership to the Jellyvision Band - they Rock! (pun intended)

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Although we have an HQ in Chicago that we're able to work out of, every employee (remote or local) has the option to work off-site as much as they'd like.
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We have an HSA and a transit FSA!
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Charitable contribution matching
At Jellyvision, we have a charity allowance, which does not require our employees to make any contribution. Just choose your charitable organization and let Jellyvision know where to send the money.
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
All employees, whether remote or local to Chicago, receive a home office stipend.
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend

Additional Perks + Benefits

We check in with our employees regularly to make sure our perks and benefits stay relevant to what is being asked for. At Jellyvision, we understand that every human is unique and we want to make sure that everyone feels supported.

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