Director, Product Management - Patient Engagement at Lark Health

| Peninsula | Remote
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The Role

We are looking for a talented Director of Product Management to join our growing team!  In this role you will be responsible for defining the features and metrics that drive our patient’s experience. You will develop and improve how our patients interact with Lark as well as their health by using behavioral science frameworks and data driven product management methodologies. You will merge attention to user behavior, metrics, and the ability to align business imperatives while delivering on patient engagement improvements. 

What You’ll Do

  • Leverage behavioral science methodologies to better understand and support our patients in their care journey
  • Establish metrics, objectives, and requirements for measurement and improvement of those features to assess the success of products and features and determine necessary enhancements
  • Day-to-day responsibilities will span the entire product management lifecycle, requiring deep interaction with design, clinical, patients, partners, and engineering.   
  • Collaborate with customers, team members, and external stakeholders to ensure a solid and well-rounded understanding of market and partner needs
  • Understand, research, and follow market trends in the industry and assess emerging products to measure their potential value or threat to the company and its products
  • Facilitate a team to translate product’s strategy into detailed requirements for prototype construction and final product development and coordinate product releases with marketing, sales, and engineering teams

What You’ll Need

  • Prior experience in defining and measuring user engagement in health care tech
  • Proven track record of successful product delivery from idea generation to launch in a start-up environment
  • Strong analytical skills to both define and make data driven decisions
  • Product Management experience sufficient to mentor IC and Lead PMs through essential techniques, demonstrating user empathy in all coaching
  • Ability to work well with internal teams to ensure requirements are fully understood and that implementation plans match expectations
  • Ability to be creative, strategic, analytical, and think outside the box to solve problems
  • Interpersonal skills with a keen ability to explain complex concepts across the organization and to large audiences

Education and Experience

  • Bachelor’s degree in a STEM, Business, or Marketing field; Human computer interaction related degree, a strong plus
  • 5+ years of team leadership experience
  • 10+ years of product management experience
  • Understand the dynamics of working in a start-up
  • Work experience in the healthcare industry and Health Plan systems a strong plus
JOIN US
Lark is a companion that lives on the user’s phone and provides daily coaching, guidance, and health insights to users. We are on a mission to make the world a healthier, happier place. Come join our team!
 
About Lark
Lark is the world's largest A.I. healthcare provider, servicing nearly 2 million patients suffering from or at risk of chronic disease with A.I. Nurses. Lark uses cutting-edge AI and connected health monitors to provide real-time unlimited 24/7 text-based counseling to help users make healthier choices and manage their conditions. Lark’s A.I. Diabetes Prevention Program (DPP), Smoking Cessation, Behavioral Health, Weight Loss, Diabetes Care, and Hypertension Programs have demonstrated clinically validated outcomes published in 11 peer-reviewed journals and analyst reports. Lark’s DPP, which is now the second-largest and lowest cost DPP in the country, has received the highest clinical certification - CDC Full Recognition. Lark works with some of the largest payers and self-insured employers to help them manage 30.5 million members to live healthier lives. Forrester Research has named Lark "Most Innovative Digital Health Product of the Year", Lark, Uber, Airbnb, WeChat were named the 10 Most Innovative Companies in the World, and Apple named Lark "Top 10 Apps of the Year" against a pool of over 2 million apps.
 
Working at Lark
Lark offers the option to work remotely in the United States. For Colorado Applicants only: minimum annual salary is $180,000 (minimum salary varies for other geographies). You may also be offered a bonus, stock options and/or benefits. We have identified the “core” period of the day during which all employees are required to work for scheduled meetings, syncs, scrums between 10 a.m. and 3 p.m. Pacific time. The company is headquartered in Mountain View, CA.

Lark is an Equal Opportunity and Affirmative Action Employer. We believe that diverse teams foster innovation and add to our mission-driven culture. We strongly encourage people from underrepresented groups to apply.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
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    • ReactLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

An Insider's view of Lark Health

What are some social events your company does?

Lark loves to have fun and connect as a team! Some social events Larker's participate in are our monthly Trivia and Pictionary game nights. This is a great way that Larkers engage in friendly competition and excitement for a variety of fun prizes. We also enjoy having weekly company-wide Lunches, in which Larkers can connect more regularly.

Vicky

Executive Assistant and Office Manager

How has your career grown since starting at the company?

I joined Lark hoping to advance the company’s mission to provide care and compassion for everyone, and become a better engineer and entrepreneur. While I continue to learn and grow, I am proud of the progress I have towards each of these aims, and grateful for the opportunities and trust the team has given me.

Charlie

Software Engineer

What are Lark Health Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Open office floor plan
Diversity
Highly diverse management team
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Return-to-work program post parental leave
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Pet Friendly
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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