Director, Digital Product Management (Detroit, MI)

| Detroit, MI
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The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job - it's about having the opportunity to become the best version of yourself.

Minimum Qualifications
  • 5years ofdigitalproduct management or related experience


Preferred Qualifications
  • 7years ofdigitalproduct management or related experience
  • Bachelor's degree inarelevant field


Job Summary

The Director,Digital Product Managementdeliversmeasurable results through product solutions that meet market needs and company goals while managing all aspects of theproductlifecycle.Thisleaderis alsoresponsible for enabling team growth and expansion not only fortheirdirect product team, butforthe Product Strategy team in general.

Responsibilities
  • Manage, develop and mentor the team ofdigitalproduct managers by providing vision and role clarity, leadership, coaching, training and accountability to the team
  • As part of the Product Strategy leadership team, lead the definition of vision, strategy and roadmaps for alldigitalproducts/digitalproduct lines
  • Drive fundamental transformation of ourdigitalproduct offerings to support our company's goals
  • Make informed but quick decisions regarding the team'sandproduct's strategy and roadmaps and follow through with delivery
  • Work closely withclients, partners, technology, UX and business areas to champion and execute on the strategyandroadmaps
  • Ensure that thedigitalproduct team is creating and evangelizing end-to-end customer journeys for all current and future product offerings
  • Take a metrics and research-driven approach todigitalproduct innovation and theproductdevelopmentlifecycle as a whole
  • Use clientand market research, user feedback, usage and competitive analysis to identify unmet market needs
  • Be the subject matter expert forthedigitalproduct/product line in order to make quick decisions and drive change
  • Partner effectively with engineering and project management to drive requirements clarity and make scope tradeoff decisions
  • Understand and define the appropriate end-to-end process prior to embarking on product and technology enhancements


Who We Are

We're America's largest mortgage lender, closing loans in all 50 states. J.D. Power ranked Quicken Loans "Highest in Customer Satisfaction in Primary Mortgage Origination" for the past 11 consecutive years, 2010 - 2020. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for 7 consecutive years, 2014 - 2020, each year the company was eligible. There's a simple reason we've been so successful: We care about the people we work with.

If you're tired of stuffy, bureaucratic workplaces, then you'll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won't find anywhere else. Quicken Loans was once again named to FORTUNE magazine's "100 Best Companies to Work For" list in 2019 and has been included in the magazine's top one-third of companies named to the list for the past 16 consecutive years. In addition, Essence Magazine named Quicken Loans the "#1 Place to Work in the Country for African Americans."

Disclaimer

This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at 1-800-411-JOBS.
More Information on Rocket Mortgage
Rocket Mortgage operates in the Fintech industry. The company is located in Detroit, MI. Rocket Mortgage was founded in 1985. It has 2765 total employees. To see all 63 open jobs at Rocket Mortgage, click here.
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