Digital Product Manager, Rewards & Loyalty at Signet Jewelers (Dallas, TX)

| Dallas-Fort Worth, TX
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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Piercing Pagoda, Rocksbox and JamesAllen.com. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!

***REMOTE OPPORTUNITY***

The Role

You will be working closely with the Loyalty/Rewards PM team along with many other stakeholders across Signet to lead the strategy, digital experience and implementation. The primary focus of this position will be working to evolve and enable tools and knowledge for customers to manage their rewards experience seamlessly and effectively with confidence. Signet's loyalty program is just over a year old and the team is continuing to work on expanding the program to new customer segments while also developing enhancements to care for the customers that are already part of the program. In addition, you will be responsible for managing a Product Analyst and partnering with an Agile scrum team and cross functional teams to ensure delivery of best-in-class digital experiences.

Responsibilities
  • Lead an Associate Product Manager, supporting career advancement through mentoring and professional guidance (people management experience needed)
  • Lead product development lifecycle for a brand-new product partnering with cross-functional teams across Design, Engineering, Analytics, Research, Marketing and Operations
  • Develop a deep understanding of the customer through research, analytics and experimentation
  • Develop an actionable roadmap and approach towards prioritization that empowers your team to realize the product strategy. It's important here to balance short term delivery with long term scalability.
  • Daily activities include: Sprint Planning, Backlog refinement, Grooming of User Stories, Retrospectives, Daily Scrum and Burndown
  • Own accountability for the performance of the products and features that you launch and use data to help inform your ability to drive improvements


Qualifications
  • Bachelor's degree
  • 3+ years of experience in product management
  • Experience managing associate product managers
  • Experience in Agile methodology and the ability to break down complex initiatives into bite sized chunks for quick delivery
  • You earn trust with your direct team and stakeholders: you listen, you are inclusive, you are good at building relationships and partnering with others
  • You are a good storyteller with excellent communication skills. You bring others along for the ride and are comfortable with audiences of different disciplines and seniority levels.
  • A proven track record of mining data to inform strategic thinking and roadmap delivery


Benefits & Perks
  • Competitive healthcare, dental & vision insurance
  • 401(k) matching after one year of employment
  • Generous PTO + company holidays
  • Diversity programs
  • Paid subscription to PlateJoy


*$79,000 - $110,000

*Final pay rate shall be determined and is based on experience and qualifications
More Information on Signet Jewelers
Signet Jewelers operates in the Retail industry. The company is located in Akron, OH and Dallas, TX. Signet Jewelers was founded in 1910. It has 10001 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 6 open jobs at Signet Jewelers, click here.
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