Digital Product Manager (Click to Pay) at Discover
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.Job Description
Assesses the performance of and shapes the structure and direction of new and existing product lines and leads the development and execution of strategic product plans for key initiatives such as the introduction of new products, product line extensions, or product enhancements. Accountable for achieving specific goals for each product, including evaluating product performance, and identifying innovations to address customer needs and improve product performance in the market.
If you enjoy creating digital technology products and are able to conceptualize and take products to a finish line, come join the team developing the next generation of digital payments products. You will thrive in this job if you have a knack for identifying problems and their solutions and taking the solution to the finish line.
What You’ll Do
- Shape the structure and assess the performance of new and existing product lines.
- Lead the development and execution of strategic product plans for key initiatives, such as the introduction of new products, product line extensions or product enhancements.
- Be accountable for achieving specific goals for each product, including evaluating product performance and identifying innovations to address customer needs and improve product performance in the market.
How You’ll Do It
- Serve as SRC SME and product owner
- Understand Product and develop product roadmap and features backlog
- Perform VOC to gather various customer needs
- Develop core capabilities
- Operate cross-functionally and build partnerships across the company in delivering excellent products
- Foster an environment that enables the team to execute quickly while maintaining a high standard for quality
- Manage the entire product life cycle from ideation to planning, execution and launch
- Identify sources, monitor, analyze and interpret key product performance metrics including financials, network volumes, other key statistics and internal/external customer feedback trends, then develop and communicate findings and make strategic and tactical recommendations for performance improvements.
- Define and execute strategic product road-maps to build new products, enhance existing products or improve performance.
- Collaborate with internal and external stakeholders to develop strategies and methodologies to on-board new partners.
- Track and understand industry trends, research findings and competitive innovations.
- Provide business analysis and reporting on a periodic basis.
- Collaborate with cross functional teams to develop or support sales efforts or go-to-market strategies.
- Serve as product management business lead on cross-functional teams, including internal departments such as sales, operations, legal, marketing, finance, technology in the evaluation, development, management and/or enhancement of assigned products and/or programs.
Qualifications You’ll Need
- Bachelor's degree in information technology, social sciences, business, marketing, communications or related field
- 6+ years of experience in Product Management or related field
- In lieu of a degree, 10+ years of experience in card payments, network, acquiring, issuing, mobile technologies, digital payments or related field, including product management experience
Bonus Points If You Have
- Master's degree in information technology, social sciences, business, marketing, communications or related field
- 2+ years of experience in Fintech platforms, start-ups, or related field
- Understanding of payments space
- Proven Management/Business Consulting experience
- Background in UI/UX
- Prior experience in leading delivery of product features
- Understanding of developing and delivering consumer facing or payment products internationally
- Navigating and ability to get buy-in from multiple stakeholders (marketing, product, ops, tech) in a fast-paced environment with an attitude of making things happen
- Customer-centric skills: you have customer empathy and experience shaping product direction and execution based on customer needs
- Analytical skills: ability to use quantitative data to make product decisions
- Ability to translate ideas/ product concept into an executable plan for taking the product from concept to development to market
- Experience in developing voice of customer, developing new product concept from scratch, performing competitive research, business cases
- Excellent communication and executive level presentation skills, and ability to calmly work through conflicts
#digital #digitalpayments #UI #UX #SRC #3DS #digitalwallets #tokenization #LI-BP1 #Remote
What are you waiting for? Apply today!
The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.