Consumer Product Development Specialist

| Kansas City, MO
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About Working at Commerce

Wouldn't it be great to build your career at a bank that's known for helping people with their financial challenges? That's exactly what you'd be doing when you join the team at Commerce Bank. We're looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You'd be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we've been an industry leader for over 150 years and have developed a reputation as a great place to work in the financial services world. If you'd like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We're always looking for the best and brightest.

About This Job

Credit cards, considered the largest consumer lending market in the U.S., are evolving at an accelerated pace through advances in technology, changes in consumer behaviors, new market entrants, and macroeconomic forces. We are seeking a self-motivated, results-focused individual, ready and willing to help our team navigate this dynamic and exciting industry! At the highest level, the ideal candidate for this position will take ownership of short and long-term product development initiatives that support the key strategic objectives ("Blue Chips") for the Consumer Credit Card line of business.

Essential Functions
  • Partner with cross-functional teams to design, define technical requirements, and deliver competitive, value-added consumer credit card products and features.
  • Strategy ownership and execution including but not limited to defining the customer value proposition, identifying target customers and geographies, communication distribution channels, risks, success metrics and required resources for the execution of product development initiatives.
  • Develop and present business cases for new products, features, and other key initiatives, to demonstrate long-term, sustainable growth for the Consumer Credit Card portfolio.
  • Manage related campaign efforts that align with the essential business strategies including communication development, budget management, and results tracking.
  • Embrace the role of 'point-person' for all things Product Development among key internal stakeholders and establish a trusted working relationship with your business partners, by always presenting the business in the 'best light'.
  • Align with our Legal, Compliance and Risk Management business partners to ensure our products and features are designed and implemented in compliance with all applicable laws and regulations.
  • Collaborate with our card processing and network partners (Visa and Mastercard) to stay abreast of insights, innovation, benefits and new trends within the payments industry that may have an impact on the Consumer Credit Card business.
  • Effectively communicate the value and benefits of our products and features to the appropriate target market(s).
  • Analyze and interpret customer data and feedback to understand what our customers want and how to meet those demands.
  • Present product development initiatives to senior-level management and articulate how these initiatives support the key strategic objectives ("Blue Chips") of the Consumer Credit Card line of business.
  • Perform other duties as assigned.

Knowledge, Skills & Abilities we are looking for
  • Strong project/program management skills
  • Strong analytical, process reengineering and problem-solving skills
  • Ability to tailor message to various audiences
  • Ability to work independently as well as lead cross-functional teams
  • Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
  • Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
  • Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
  • Intermediate level proficiency with Microsoft Word, Excel, Outlook, PowerPoint & Teams

Education & Experience
  • Bachelor's degree in business, marketing or equivalent combination of education and experience required
  • 3+ years of product development experience required, preferably in financial services or credit card industry
  • Product marketing experience is preferred.
  • Agile methodology experience preferred.

Location: 811 Main St, Kansas City, Missouri 64105

Time Type:
Full time
More Information on Commerce Bank
Commerce Bank operates in the Financial Services industry. The company is located in Kansas City, MO, Arnold, MO and St. Louis, MO. Commerce Bank was founded in 2022. It has 3965 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 27 open jobs at Commerce Bank, click here.
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