Cloud/Data Product Manager at Arrow Electronics, Inc. (Remote)

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Position:
Cloud/Data Product Manager
Job Description:

Since 2000, SiliconExpert helps you make better data-driven decisions with a human-driven experience. Over 500 electrical, software and data engineers handcraft our component database of more than one billion parts to deliver the most comprehensive and current tools in the industry. Customers globally use our solutions to manage risk, avoid redesigns, and mitigate obsolescence in innovative industries such as consumer electronics, telecommunications, automotive, medical and aerospace. SiliconExpert's customers include: leading commercial and government OEMs, top-tier authorized distributors, contract manufacturers and component suppliers. Whether it's a design engineer or financial expert, supply chain management or procurement manager, SiliconExpert is a complete components data intelligence solution for organizational alignment, efficiency, collaboration, and optimization.
What You'll Be Doing
The Cloud product manager plays an important role in defining product requirements and go-to-market strategies. They work with a cross functional team to create a roadmap, define features, and ensure the company they are working for is delivering the best Cloud experience possible.
You will be at the forefront of accelerating SiliconExpert's SaaS Transformation and achieving SiliconExpert's strategic priority to operate as a consumption-obsessed SaaS company. We're defining and delivering a world class customer experience for our SaaS/Subscription, Hybrid and perpetual offers. Be visible to executives, results-driven, and customer-focused as you transform our Digital Growth Platform for the for entire product and service portfolio. You will lead change for key capabilities including marketing, sales planning & productivity, Multi-tier RTM & Partner Manager, Deal management & CPQ, offer, billing & payment, customer success & support, professional services, knowledge & enablement and subscription lifecycle management.
  • Drive product vision, direction, and business plans, including product plans/roadmaps, product evolution, and product lifecycle process for cloud and HPC
  • Drive and develop processes and adhere to product life cycle process for export compliance, trademark compliance, export and import laws, patent filing in collaboration with R&D and Marketing
  • Identify, develop, and manage contractual, technical, and consulting relationships with strategic partners and service providers especially around cloud and HPC
  • Gather, validate, and evaluate product/market requirements through market and customer research, competitive and product research involving customer visits, advisory councils, industry events, analyst relationships, etc.
  • Provide insights to the business through analytics and market research in collaboration with Marketing around cloud adoption and HPC workloads
  • Work with Hardware Development team members and the Software Development team to implement the enhancements for the latest technology innovations, new regions, and instance types in the cloud
  • Coordinate with QA Lead Manager to facilitate BETA testing activities with end users/testers
  • Translate system functionality into business relevant language
  • Drive measures to quantify product success and strategies to deliver customer delight. This includes developing business cases, identifying and assessing business opportunities, and determining strategic fit conditioned by technical feasibility.
  • Collaborate cross-functionally with sales and marketing to gain market, competitive, and customer insights and translate that into outcomes that drive unique value proposition, differentiation, and market share growth. Collaborate with R&D to translate market requirements into innovative new technology and with support to deliver solutions that have fast time-to-value and accelerate time-to-revenue
  • Drive the pricing and cross-functional requirements (sales, channels, services, and marketing) to bring offer(s) to market for on-premises and cloud deployments covering CAPEX and OPEX and consumption-based pricing
  • Work very closely with engineering to drive disruptive innovation and development prioritization at the fast pace of an early-stage startup
  • Collaborate and drive user experience (UX) by working with engineering teams to create user-centered designs by considering customer feedback, technical constraints/opportunities, and usability findings and clearly define user personas and their requirements across the product line(s) and integration into existing cloud ecosystems
  • Present the product(s) and service(s) to all audiences ranging from exec level (C-level) to technical audiences for end customers, partners, and integrators requiring excellent communication skills and adaptability when faced with gaining support from varying audiences
  • Lead research, definition, and prioritization of new product ideas. Embrace new technologies and establish their value
  • Drive the operational cadence and measure and prioritize critical initiatives, and contribute to the preparation of the content for Executive Staff, Quarterly Business Reviews and Board Meetings
  • Engage in customer escalations in collaboration with Customer support and R&D to help and drive customer satisfaction

Job Complexity
  • Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s)
  • Is accountable for the performance and results of a team within own discipline or function
  • Adapts departmental plans and priorities to address resource and operational challenges
  • Decisions are guided by policies, procedures and business plan; receives guidance from senior manager
  • Provides technical guidance to employees, colleagues and/or customers
  • Accountable for the budget, performance and results of a medium-sized team or multiple small teams
  • Exercises full management authority, including performance reviews, pay decisions, recruitment, discipline, termination and other personnel actions
  • Addresses issues with impact beyond own team based on knowledge of related disciplines

Experience / Education
  • Typically requires a minimum of 10 years of related experience with a 4 year degree; or 8 years and an advanced degree; or equivalent experience.
  • Experience with Amazon Cloud/EC2/Redshift, strongly preferred.
  • Project Management with exposure to Big Data transformation experience, strongly preferred.

What's In It For You?
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Paid Time Off
  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
  • Growth Opportunities
  • Short-Term/Long-Term Disability Insurance

Annual Hiring Range/Hourly Rate:
$117,900.00 - $150,700.00
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:

US-MA-Cambridge, Massachusetts (Main Street)
Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion.
Time Type:

Full time
Job Category:

Information Technology
EEO Statement:
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

Arrow COVID-19 Vaccination Policy:

Arrow requires all new employees in the United States to provide proof of full COVID-19 vaccination prior to beginning work, except where prohibited by law.
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An Insider's view of Arrow Electronics, Inc.

What's something quirky about your company?

As a tech company, we showcase the use of tech all throughout our building. We hang art over the building made of various consumer electronics and we even have access to an Electronics Testing lab. My R&D team also loves to make fun code names for our projects, we recently launched Project Deathstar (announced as ArrowPlus powered by Freelancer)!

Stephen

Manager, Product Management and Engineering

What projects are you most excited about?

There is a big drive at Arrow to support tech entrepreneurs, so part of my job involves collaborating and working with local startups - you’d be amazed to see the new ideas coming out of Denver! I get to work closely with local incubators and accelerators, and also plan events and sessions for big events like Denver Start Up week.

Lia

Marketing Specialist

How has your career grown since starting at the company?

I first began my career at Arrow six years ago as a summer intern on the Customer Support team. The career growth I have achieved since has led me to my current role as Delivery Manager of Arrow.com. Through mentorship programs and working with a team that values trust while promoting curiosity, the experiencing has been nothing short of rewarding.

Kristen

Delivery Manager

How do your team's ideas influence the company's direction?

In today’s fast moving world my team is continually collaborating with the business to evolve our digital channels. Combining competitor insight, industry best practices and innovative capabilities we can react quickly to changing needs, design robust solutions, as well as developing innovations for future growth.

Michelle

Director, Technology & Planning

What’s the vibe like in the office?

Our office promotes an open and active vibe that inspires collaboration with your fellow coworkers. The overall environment supports our focus on driving innovation forward.

Taylor

Asset Specialist

What are Arrow Electronics, Inc. Perks + Benefits

Arrow Electronics, Inc. Benefits Overview

•Medical, Dental, Vision Insurance
•401k, With Matching Contributions
•Competitive Paid Time Off
•Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
•Short-Term/Long-Term Disability Insurance
•Parental Leave Options
•Employee Discount on Annual RTD Pass
•Wide Variety of Growth Opportunities
•Casual Work Environment

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Parking
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks

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