Business Product Advisor

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Job Summary:
Under limited supervision, interacts with business partners and/or IT staff to gather and document information related to requirements and/or software testing. Gathers information from multiple sources and independently sorts medium to high complexity business issues to recommend appropriate direction. Act as a key leader for cross-functional Scrum development team(s) to deliver valuable product enhancements and integrations. Understand and convey the business processes and problems to the Scrum team. This job represents the voice of the customer to elicit, understand, analyze, document, refine and communicate business needs, so that business and/or technical delivery teams can build effective solutions.
Essential Duties/Responsibilities:

  • Define and clearly articulate requirements (user stories and features) and acceptance criteria (use cases).
  • Assists in managing requirements and prioritization within the product backlog through: business value ROI, alignment with product strategy, and resource capacity.
  • Utilize effective communication skills to surface essential requirements information.
  • Manage requirements and prioritization within the product backlog through business value roi, alignment with product strategy, and resource capacity.
  • Coordinate with other product managers and business architects to ensure the cohesiveness of the overall user experience.
  • Stay current on competitive trends/threads and identify opportunities to beat market expectations.
  • Communicate effectively, manage conflict among team members, and remove impediments.
  • Assists with strategic planning, business capability, value stream, and business process representations needed to model current and target state views of the business.
  • Leads project activities through meeting facilitation, managing, project scope and communicating progress.
  • Analyzes business processed and associates them to software deliverables.
  • Develops and/or executes test scripts against requirements.
  • Drafts and reviews documentation in compliance with the FedEx global development process.
  • Develops and/or maintains a business model that reflects current processes and business rules.
  • Provides and/or consolidate input to scoping and impact analysis for future deliverables.
  • Mentors less senior positions.


Skills/Knowledge/Experience Considered a Plus:

  • Version 1
  • Certified SAFe Product Owner/Manager or higher (SPC)
  • XML/JSON


Minimum Qualifications:

  • Bachelor's degree in computer science, engineering, or information systems and/or equivalent formal training or work experience.
  • Five (5) years equivalent work experience in information technology or engineering environment.
  • A related advanced degree may offset the related experience requirements.


Domicile: This position can be domiciled anywhere in the United States.
Remote Work: The ability to work remotely within the United States may be available based on business need.
Relocation: Relocation assistance may be available based on business need.
Application Instructions/Deadline:
Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by close of business (5:00pm CST) on the date below. If the date below is blank, there is no specified closing date for this requisition.
Monday, July 4, 2022
FedEx. Where now meets next.
Our vision is to be the earth's most engaged advocates of connected commerce where open borders, new markets and fair, sustainable practices are the norm for the billions of personal supply chains being managed every day in our always on, mobile-first world. We stand for ease, access and opportunity. We lead purposeful innovation, champion entrepreneurs, advocate free trade and empower humans and their place in the era of autonomy and AI. We fight for our customers, a more sustainable planet and an ethical playing field.
FedEx inspires its more than 570,000 team members to remain focused on safety, the highest ethical and professional standards and the needs of their customers and communities. FedEx is committed to connecting people and possibilities around the world responsibly and resourcefully, with a goal to achieve carbon-neutral operations by 2040.
FedEx has been recognized on many different lists both for business success and for being a great employer:

  • Fortune "World's Most Admired Companies" - 2021
  • Forbes "Best Employers for Diversity" - 2021
  • LinkedIn "Top 100 Companies" - 2021
  • TIME "100 Most Influential Companies" - 2021
  • World HRD Congress "Best Gender Equality Workplace" - 2021
  • InsiderPro ComputerWorld "Best Places to Work for IT" - 2021


FedEx Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetics disability, or protected Veteran status.
FedEx Services does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, FedEx Services is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact [email protected].

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