Business Partner Onboarding Manager (Philadelphia, PA)

| Philadelphia, PA
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Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary
Smart Solutions uses the power of connectivity, IoT, and data to drive meaningful value and tools for communities. While initially driven by municipalities, the market is now being defined by spaces, campuses, and venues. The market is rapidly emerging and with no leaders yet, and Comcast is presented with a great opportunity to lead and drive untapped revenue.

Our team's mission is to bring together the best technology Comcast has to offer and deliver customers with holistic smart solutions. As a new group, we will both be building a business from the ground up and helping define the industry itself. Our small and nimble team needs members that are resilient, creative, and strategic thinkers.

Job Description

Business Partner Onboarding Manager (BPOM) is a key member of the smart solutions team and will report directly to the Director of Product Strategy. The BPOM will be responsible for collaborating with the product and sales teams to identify companies that meet business needs; cultivating these relationships; negotiate the partnership agreements and contracts; and guide the partner through the onboarding process. Other responsibilities include, but are not limited to:
  • Contribute to early stages of product requirements, development, and implementation
  • Evaluate competitive market landscapes by analyzing competitors, customer segmentation, pricing, operations, and technical requirements
  • Serve as a key point of contact to partners throughout the onboarding process, including legal and privacy negations and approvals, product integration, and support and care process.
  • Drive the new process with partners to ensure a focused, efficient, and excellent onboarding experience.
  • Prioritize multiple requests and partners, closely monitor progress and follow up immediately to proactively and professionally.
  • Build and maintain strong relationships with Comcast matrix organization to ensure alignment on partner onboarding and fund company expectations and turnaround times.
  • Prepare and present presentations for senior executives that clearly communicate potential opportunities, value propositions, go-to-market recommendations, and next steps

Preferred Qualifications

  • Experience working in a fast-paced environment with ability to process multiple projects simultaneously
  • Strong communication and interpersonal skills and ability to work effectively in a cross-functional, matrixed environment. Ability to express complex ideas clearly, succinctly, and to tailor message to different audiences
  • A creative, entrepreneur-spirited individual who is self-motivated and who strives in an ambiguous environment
  • Excellent analytic and strategic planning skills with an appetite for solving complex business challenges
  • Superior excel and power point skills

  • Interest or experience in technology, IOT industries a plus
  • US Citizen or Permanent Resident
  • Comcast is an Affirmative Action/EEO employer M/F/D/V

Employees at all levels are expected to:
  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience
5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
More Information on Comcast
Comcast operates in the Digital Media industry. The company is located in Philadelphia, PA, New York, NY, Universal Parks & Resorts, FL, Miami, FL, Universal City, CA and Sunnyvale, CA. Comcast was founded in 1963. It has 68848 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 372 open jobs at Comcast, click here.
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