Job description

BioFortis develops and supports cutting-edge software solutions used by researchers in the life sciences, pharmaceutical, biotechnology, and biobanking industries, as well as in research hospital, government and academic organizations, to manage and maximize the utility of their data.

Position Overview

The Business Analyst will be responsible for defining product behavior and coordinating development of BioFortis' products. They will work with Product Management and the core team to ensure that the product vision is being realized in the development process. We are looking for someone with intellectual curiosity, a passion for developing technology solutions that have meaningful impact, and wants to grow their career as part of a supportive, creative organization.

Essential Job Functions

• Act as a product champion, both internally at BioFortis and externally with clients.
• Write user stories and document requirements for new development.
• Deliver content on application functionality and objectives to the technical writing and marketing functions and assist in the creation of outward facing documentation and materials and maintain documentation repositories.
• Act as Scrum Master for the core development team(s). This includes facilitating the Sprint Kickoff, Scrum, Sprint Review and Sprint Retrospectives, ensuring that appropriate artifacts (such as kickoff documentation and retrospective minutes) are collected and acting as the point person for removing or minimizing hindrances to the technical team.
• Measure scrum team performance and recommend process improvements to enhance internal product processes.
• As a product expert, consult with internal project teams and clients in making requirements and solution decisions. Understands what is out of the box vs. configuration vs. customization of the base software product platform, as well as performance, scalability, and usability considerations.
• As a product expert, provide support for Product questions that are escalated from Customer Support.
• Assist the Product and Software teams with additional tasks as assigned.

Requirements

• Bachelor's Degree in technology or a related field
• Some experience with software development experience; experience with Agile methodology a plus

Core Competencies

• Self-motivated
• Creative problem-solver
• Collaboration / team player
• Communication with stakeholders inside and outside the organization
• Organization and effective use of SDLC tools
• Tactical management of resources
• Ability to manage competing priorities

Other Skills/Abilities

• Proficient Microsoft Excel user
• Excellent, articulate verbal and written communication skills
• Working knowledge or proficiency with SQL is preferred
• Attention to details (accurate, thorough)
• Experience with Atlassian suite of products is a plus

Supervision

• Reports to Associate Director of Product Management

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

Q² Solutions is a leading clinical trial laboratory services organization with end-to-end laboratory services and secure, enterprise-wide biospecimen and consent management solutions. https://www.q2labsolutions.com/careers

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/q2-solutions-eoe

As the COVID-19 virus continues to evolve, Q² Solutions' ability to operate and provide certain services to customers and partners necessitates Q² Solutions and its employees meet specific requirements regarding vaccination status. https://jobs.iqvia.com/q2-solutions-covid-19-vaccine-status