B2B Salesforce Senior Product Owner - Platform Initiatives at SunTrust (Atlanta, GA)

| Atlanta, GA
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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

B2B Salesforce provides client relationship management and sales enablement capabilities for business-focused lines of business including: Commercial Community Bank, Corporate & Investment Banking, Commercial Real Estate, Grandbridge, Wholesale Payments, Indirect Lending, Operations, and Financial Wellness. The B2B Salesforce Senior Product Owner - Platform Initiatives role will support platform-wide strategic priorities to deliver capabilities that provide value across business areas. This individual, in coordination with the B2B Salesforce Group Product Manager, is responsible for developing Salesforce roadmaps to meet the strategic business needs from a platform-wide perspective. This individual serves as a consultative resource and proactively shares potential Salesforce solutions to meet the challenges our supported businesses face. In addition, this role is responsible for managing the backlog for their agile scrum team, grooming and refining stories, accepting completed development on behalf of the business, coordinating with the business for testing and training needs, and serving as an escalation point for end-user support. Prior product owner or project management experience, proficiency with the Salesforce CRM platform, and financial services experience (preferably in the business-to-business space) are required for this role. Ideal candidate would have previous experience consulting on or implementing Salesforce for similar business groups.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Research, analyze, and learn about a target client segment, to garner a deep understanding of their segment and that segment's financial needs.
2. Be an expert with respect to the competition, industry trends, and changing customer needs. Demonstrate thought leadership and champion the business vision across the company.
3. Analyze the market and competitive environment to define a differentiated product vision that delivers unique value. Translate analyses into sound recommendations based on data and experience.
4. Collaborate with a wide variety of partners to align on strategy and develop a delivery roadmap that supports business goals.
5. Collaborate and engage key stakeholders, including lines of business, operations, and other functional areas in the planning and execution of projects.
6. Write epics and features in support of the defined roadmap, working with partners to prioritize across teams.
7. Set Planning Increment (PI) vision, priority and definition, partnering with product owners on feature prioritization and delivery timelines.
8. Develop feature backlog roadmap, leading high level deliverables including discovery, prototypes/wireframes, usability studies, partner demos, and web analytics planning.
9. Obtain partner alignment and approvals including legal, compliance, security, fraud and others as needed.
10. Partner to set Pricing and ensure billing follows all associated processes and procedures.
11. Create and track product metrics to inform strategy and roadmap, sharing analysis with partners.
12. Work with Readiness to create client and teammate facing content.
13. Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Lead risk presentations, working with other PM and PO partners on evidence to support recommendations.
14. Attend Agile ceremonies, as applicable.
15. Mentor other Product Managers on product management practices.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelors' degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience
2. Ten or more years of banking, financial services, or other relevant work experience
3. Five or more years of product, analysis, technology, and/or design experience
4. Five or more years of leading cross functional teams
5. Previous experience working as a Product Manager
6. Equal enthusiasm for high-level strategic planning and tactical daily execution
7. Experience defining/driving vision of experience programs and/or partnership based programs
8. Experience defining and delivering large-scale online initiatives
9. Proven ability to use data analytics, research and testing methodologies to drive business decisions, diagnose problems, and recommend action plans to resolve issues
10. Ability to lead cross-functional teams without formal authority
11. Comfortable managing concurrent projects in a fast-based, results-driven environment
12. Comfortable with ambiguity, leading work autonomously, and making independent decisions
13. Excellent skills in presentation, facilitation, communication, and negotiation
14. Experience defining/driving vision of experience programs and/or partnership based programs
15. Experience in roles requiring strong communication and interpersonal skills & the creation and delivery of succinct executive-level presentations to explain and sell plans/vision

Preferred Qualifications:
1. Master's degree in business, engineering, design, or technology field; banking or financial management education
2. Experience working with distributed teams (onshore/offshore)
3. Certified SAFe® Product Owner/Product Manager (or equivalent)


Sitting: Constantly (More than 50% of the time)

Standing: Frequently (25% - 50% of the time)

Walking: Frequently (25% - 50% of the time)

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.


Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.


Minimal and up to 10%

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
More Information on SunTrust
SunTrust operates in the Fintech industry. The company is located in Atlanta, GA. SunTrust was founded in 1891. It has 15500 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 387 open jobs at SunTrust, click here.
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