Chewy
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Hybrid

Associate Director Product Manager

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Our Opportunity:

Chewy is seeking Associate Director Product Managers to join the Product organization in Bellevue, WA or Boston, MA. At Chewy, our customers come first, and we are always looking for new ways to enhance the experience of Pet Parents and Pet Partners everywhere. Our product teams across Storefront Web, Autoship, Mobile Apps, and Discovery work together to provide a superior experience across all channels. We are seeking customer obsessed individuals who embrace cross-team functionality and have an eye for detail - down to the pixel.

As an Associate Director Product Manager, you will unleash the power of data and customer-first insights to create a frictionless customer experience. You will own the vision and roadmap, informed by both data and customer insights, and supported with clear business requirements. These roles provide exposure across the entire business and offer a tremendous opportunity for professional growth in the leading online pet retailer in the US.  

What You’ll Do:

  • Use your customer first mindset to guide the development and delivery of best-in-class customer experiences
  • Exhibit a strong sense of ownership and superior communication skills
  • Define and analyze measures of success (KPIs) for new features and enhancements; transform these customer and business insights into clear requirements for product enhancements and new features
  • Develop and maintain a roadmap and prioritized product backlog ensuring product vision aligns with both customer and business goals
  • Monitor performance of your product(s) and measure impact of product enhancements; communicate impact clearly across the organization and use to drive prioritization
  • Collaborate with other teams to deliver features with strong customer and business value

What You’ll Need:

  • 11+ years of experience, 5+ in eCommerce or B2C product management
  • BS in Computer Science, Data Science, or a related field; MBA or equivalent preferred
  • Excellent analytical skills with demonstrated experience turning data into actionable insights
  • Aptitude to analyze, communicate and present metrics effectively to support recommendations
  • Position may require travel

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact HR at chewy dot com
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).

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What are Chewy Perks + Benefits

Chewy Benefits Overview

It all starts with taking care of our Team Members.

At Chewy, we recognize the importance of providing meaningful and impactful work. That’s why we are constantly innovating, pushing the limits to delight our customers and colleagues, and providing endless ways for our Team Members to build, grow and develop.

We also understand that wellbeing is different for everyone and offer a wide variety of traditional and unique benefits. Here’s a sampling of what we offer:
• Competitive wages and retirement benefits such as 401k and Long-Term Incentives (LTI)
• Chewy University (Chewy U) for learning, growth, and development resources
• 20% Team Member discount on Chewy.com
• Unlimited PTO (for Exempt, Full-Time, salaried employees)
• Pet-friendly Chewy Corporate hubs in Boston, MA; Bellevue, WA; and Plantation, FL
• Maternity/Paternity and family bonding leave covered at 100%
• Paw-ternity Leave (yes–that means time off when you adopt a new pet)
• DEI-focused Team Member Resource Groups (TMRGs)

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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