JPMorgan Chase
Wilmington, NC

Area Product Owner - Analytic Data Platforms, VP at JPMorgan Chase

| Wilmington, NC
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Job Description CCB Data & Analytics:
The CCB Data & Analytics Team unifies data and analytics talent across Chase to responsibly leverage data to build competitive advantages for our businesses with value and protection for customers. The team encompasses a variety of Data & Analytics disciplines, from data governance and data strategy/partnerships to reporting, data science and machine learning, and are actively engaged in ensuring impact at the front-line and the customer through Sales and Marketing transformation. We have a strong partnership with our dedicated Technology partners, who provide us with our cutting-edge data and analytics infrastructure. Joining CCB Data & Analytics means you sit in the engine that powers Chase with insights, providing an opportunity to materially impact both our customer and business outcomes. The team also offers significant learning and mobility opportunities for career development and future growth.
Position Overview:
The Area Product Owner is part of the business product management team responsible for analytic platforms, capabilities, and data that support a wide range of analytics from business intelligence reporting to advanced machine learning and artificial intelligence. In short, the team is responsible for the analyst experience for over 5,000 analysts across Consumer and Community Banking. The team interfaces with business and technology partners to identify and prioritize needed analytical capabilities and drive their development, testing, and ultimate integration into the business. The APO will be responsible for the overall vision, product backlog, and budget for a subset of our analytic platform capabilities. Example capabilities include cloud services for large-scale SQL analytics & data science/machine learning, graph database services, analytics tooling such as Notebooks, data usage and performance monitoring instrumentation, and more. The position blends together aspects of product management, analytics, data, and technology.
Responsibilities:
  • Act as a product owner for a specific area of analytic capabilities, acting as the single point of contact on the business side to communicate current state, target state, prioritized product backlog for development, annual budget, active development projects, timelines, etc.
  • Contribute to, extend, and evangelize the overall Analytic Data Platforms product vision and use it to guide design choices and investment decisions daily.
  • Manage the agile product backlog for your area product, continuously grooming and prioritizing it through product backlog refinement workshops.
  • Manage a subset of the overall $150+ million budget for analytic platforms in CCB, identifying the most important investments that will drive future budgets each year.
  • Meet regularly with business stakeholders (ranging from analyst to senior executive) to understand their goals and any challenges they have in achieving them. Identify new capabilities that address their challenges.
  • Interface with Data Technology and GTI counterparts to understand the firm's technology strategy and its drivers that influence how we shape solutions at JPMC.
  • Keep current with innovations and trends in the analytics technology sector, which is rapidly changing. Assess whether new technologies and products can help our business meet its objectives.
  • Single point of contact and coordination for multiple projects, analyses, or products; responsible for developing timelines, aligning resources, and driving progress to an aggressive timeline.
  • Document / create content, including product announcements, release notes, and training content that helps facilitate technology adoption by the business.
  • Identify and solve problems across a variety of disciplines impacting book of work, including technology, data science, legal, and other functions. Willing to learn about areas that are less familiar to push common sense solutions.
  • Communicate to senior audiences on results or progress of book of work.
  • Develop long term support infrastructure for projects once completed.
  • Ensure audit, compliance, legal and other firm controls are followed and installed on relevant capabilities and efforts.
  • Embrace a mentoring role in developing associate and analyst talent within the organization.
  • Support and/or chair the various agile scrum ceremonies such as sprint planning meetings, and refinement sessions.

Qualifications and Required Skills:
  • 5+ years of experience in financial services, technology-enabled industries, and/or at a top tier management consulting firm
  • Bachelor's degree in a related discipline, i.e., Computer Science, MIS, Economics, Analytics, etc.; Master's degree or PhD is a plus
  • Product management experience, or experience working on a product-development team
  • Knowledge and experience with common technologies in the analytics space such as Hadoop, Spark, and relational databases. Experience with MPP databases is a plus.
  • Experience working as an analyst using key statistical, SQL, and coding frameworks. Experience with business intelligence tools (i.e. Tableau) and languages such as R and Python are preferred.
  • Significant experience with the agile methodology for software development. Knowledge of Scrum and Large-Scale Scrum (LeSS) is a plus.
  • Track record of driving complex data-related technical implementations in larger organizations
  • Strong written and verbal communication skills, particularly with web or presentation content. Ability to convey technical or complex material to business leaders.
  • Outstanding analytical and problem-solving skills (problem structuring, driving to an answer, having a point of view)
  • Outstanding written/verbal communication and presentation skills written and oral presentation / communication skills - the ability to convey complex information simply and clearly to senior business leaders
  • Ability to use superior judgment to mitigate risk, and foster an environment where risk/control issues are escalated, and trends are anticipated and identified
  • High energy, driven and entrepreneurial spirit
  • Flexibility/adaptability (ability to change direction based upon team and stakeholder consensus)
  • Willingness to learn new things under pressure
  • Comfortable with ambiguity; ability to identify areas of need and lay out strategies to attack them without specific managerial direction.

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Full vaccination is a requirement for this role for new hires joining JPMorgan Chase. Additional requirements include sharing information including your vaccine card in the firm's vaccine record tool and may include mask wearing and social distancing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Note: The requirement to be fully vaccinated to be hired for this role does not apply to roles with a work location in Arkansas, Florida, Iowa, Montana, and Tennessee. For applicants to these roles, JPMorgan Chase will consider all qualified applicants regardless of vaccination status, due to state and local laws.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Diversity
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
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401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
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Generous Parental Leave
Family Medical Leave
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Generous PTO
Paid Holidays
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Casual Dress
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Game Room
Professional Development Benefits
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An Insider's view of JPMorgan Chase

What’s the vibe like in the office?

My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this.

Nick S.

Executive Director, Software Engineering

What projects are you most excited about?

As one of the largest financial institutions in the world, our scope of impact is huge. Knowing that a system we deliver is responsible for things millions do daily such as paying for groceries, withdrawing cash, or getting a loan pushes us toward solutions that scale, which is the most challenging but also the most rewarding part of our projects.

Edwin T.

Executive Director, Site Reliability Engineering

How does the company support your career growth?

JPMorgan has helped me develop as a professional – both as a technologist and as a business leader. I have taken advantage of executive leadership training and development aligned to the firm’s culture of “How We Do Business.” I feel good about working for a firm that invests in its #1 asset – US!

Lupe C.

Executive Director

How do you empower your team to be more creative?

Empowerment for Idea generation, problem solving and innovation is best coming from those who do the work. I engage my technologist in high profile work and foster an environment where ideas are welcome. Empowerment of our technologists is the key to success. Teams dig in, innovate and identify ways to create a better client experience.

Dawn T.

Managing Director, Software Engineering

How does the company support your career growth?

Working at JPMC has been a wonderful experience. I love how much JPMorgan Chase cares about its communities by offering support of technologists to local non-profit organizations through social innovation programs. The company also invests in its employees and provides many learning opportunities to us.

Meng M.

Software Engineer

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