AppD Product Manager, Core Experience at Cisco (Dallas, TX)

| Dallas-Fort Worth, TX
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At AppDynamics, our Application Intelligence Platform empowers today's software-defined businesses with the ability to proactively monitor, manage, and optimize the most complex software environments. Because we start with user interactions, our platform is able to dynamically collect millions of performance data points across your applications and infrastructure. We then apply intelligence to instantly identify performance anomalies, enable automatic fixes and continuously measure business impact. And all this happens in real-time, in production, with cloud or on-premise deployment flexibility. So even in the most dynamic production environments, you can know more and know it faster. It's more than monitoring-it's true Application Intelligence. For more information, visit www.appdynamics.com
Our mission is to help our customers deliver high-quality application experiences to their users, customers, co-workers, and partners. Our services are actively used today on the business applications of the largest financial services, transportation, technology, and retail companies in the world. We work together in a collaborative environment that cares equally about what we do (results) and how we do it (team interactions).
We are looking for a strong product manager who will be a key player in delivering compelling and engaging customer experiences on the AppDynamics platform. We believe that defining core experiences around unified information architecture and strong design standards empower customers to get maximum value from AppDynamics and it also helps AppDynamics scale.
This role requires a product manager, who is passionate about user experience and believes they can translate customer pain points into simple and easy-to-use workflows. In this role, you will work closely with a motivated team on redefining the core experience, improving engagement and retention with breakthrough user experiences. As a Product Manager, you should understand how our users engage with and learn the best ways to use our product whether troubleshooting or proactive monitoring. Initiative and curiosity are critical to this role to validate assumptions about user personas with various types of user testing. You will work with cross-functional teams to define and ship experiences to meet these needs.
  • Own the entire development lifecycle: requirements gathering, design, definition, feature prioritization, gathering user feedback, and bringing the feature to market.
  • Actively prioritize the product backlog, coordinate planning with stakeholders and designers to drive User Experience best practices across the organization, including accessibility and usability.
  • Participate in UX demos and work with UX partners to deliver the best User Experience.
  • Foster a collaborative relationship between the product management team, designers, user researchers, and go-to-the-market teams.
  • Advocate User research, assist with the planning and execution of usability studies
  • Develop empathy for our customers and field teams so that you truly understand the customer and their needs. You will articulate those needs within AppDynamics and lead product initiatives that build solutions tailored to meet those needs.
  • Drive the culture of Data-Driven Insights to help make product decisions. Define success metrics for your product, track progress, and build plans to act on analysis.
  • Socialize our roadmap with customers and internal audiences to constantly promote and optimize our strategy.

You are a product manager who is passionate about streamlining the User experience, building an easy-to-use product, and positioning the product to address any market gaps. Your ability to ask questions, solve problems, establish relationships and consensus with the stakeholders as well stay on top of the execution details are crucial in delivering a successful product. You pay attention to details, are collaborative, analytical, and resourceful. You have the ability to work under time constraints to meet expectations. You have a true passion for building delightful customer experiences.
  • 5+ years of Product Management experience, with a consistent record of shipping software in a B2B context.
  • Building great end-user experiences that deliver real value without complexity.
  • Capability to break down sophisticated problems into manageable goals and find simple solutions to meet diverse needs. Ability to articulate clear requirements and customer needs to a cross-functional team.
  • Ability to build quick trust on teams, and approach problems from a curious, ready-to-learn perspective.
  • Excellent judgment and a sense of prioritization, along with an ability to see the story in qualitative and quantitative data. Ability to organize, plan, and sequence projects. You can run multiple projects without compromising results.
  • Ability to collaborate with Engineering, Operations, UX, Pricing, Marketing, and influence other teams to get things done.
  • Demonstrated ability to influence decisions across all company levels, especially without formal authority.
  • Excellent written and verbal communication skills.
  • Experience with Data visualization, Mobile Applications, Accessibility, and Localization is an asset.

We know that the award-winning culture at AppDynamics is something to brag about, but here are more reasons that make you excited to get out of bed to come in the morning, like:
  • Medical, dental, vision coverage
  • 401k match (4.5%) or RRSP match 4%
  • Wellness perks (hobbies, education, store discounts, personal finance)
  • 4 weeks paid time off (PTO), 5 days volunteer time off (VTO), Regional holidays (including 1 birthday PTO and 1 floating holiday)
  • The mandatory company shut down between Christmas and New Years
  • If in San Francisco - State of the art office in downtown San Francisco, centrally located near BART, Caltrain, Muni, the ferry, and a bike-share station.
  • Free shuttle service and pre-tax commuter benefits in San Francisco

Note to Recruiters and Placement Agencies: AppDynamics does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any AppDynamics employee. AppDynamics will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of AppDynamics. AppDynamics is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other unlawful factor. AppDynamics complies with all applicable laws, including those regarding consideration of qualified applicants with criminal histories (such as the San Francisco Fair Chance Ordinance). If your disability makes it difficult for you to use this site, please contact [email protected] AppDynamics participates in E-Verify.
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The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco requires all new hires to be fully vaccinated against COVID-19 in the U.S., unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.
More Information on Cisco
Cisco operates in the Cloud industry. The company is located in San Jose, CA, Irvine, CA, San Antonio, TX, Richardson, TX, Overland Park, KS, Bloomington, MN, Chicago, IL, Chicago, IL, Franklin, TN, St. Petersburg, FL, Charlotte, NC, Derndon, VA, Morrisville, NC, Morrisville, NC, Pittsburgh, PA and Boxborough, MA. Cisco was founded in 1984. It has 77500 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 79 open jobs at Cisco, click here.
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