Job Description
The Consumer Community Banking Data & Analytics is a collaborative, supportive, and dynamic team. We want diverse perspectives to help us deliver innovative and actionable insights, products, and solutions for our business and clients. We provide the training, mentoring, and guidance to enable success and offer significant learning and mobility opportunities to support career development and growth. You will be a strategic thinker with experience driving AI/ML solutions from ideation to product to implementation. A successful candidate will be adept at managing multiple initiatives across a matrixed structure with various contributors and stakeholders.
Job Responsibilities:

• Define and execute a strategy for the development and delivery of AI/ML and analytical products to support strategic business objectives, business operations, advanced analytics, and metrics and reporting.
• Drive a strong understanding of the product and its use within the business and across lines of business and functions, through collaborative partnerships with multiple stakeholders, including Product Owners, analytics leads, and business process owners.
• Advocate for the simplest solutions to complex problems
• Serve as a subject matter expert on existing HL Modeling products and on AI/ML techniques and best practices
• Take ownership of opportunities by presenting recommendations to stakeholders and building consensus on path forward
• Manage the model life cycle in partnership with model developers, governance, controls, and legal from idea to data use proposal and approval to model governance documentation and risk assessment to ongoing audit and monitoring requirements
• Represent the HL Decision Science Team in forums with external and internal stakeholders and customers by presenting the team's business results and accomplishments

Required Qualifications, skills and capabilities:

• Experience leading efforts to develop and implement Artificial Intelligence / Machine Learning (AL/ML) and related analytical products
• Strong time management skills, with demonstrated ability to set and track aggressive goals and timelines across multiple workstreams
• Proven ability to execute via successful internal partnerships with other organizations with the ability to influence people at all levels across a broad variety of job functions.
• Excellent leadership skills - of product, programs, projects, teams and/or employees
• Effective presentation, communication, and interpersonal skills that will reflect the strong contributions of the HL Decision Science group to the broader goals of the business and its leadership
• Comfortable with data analytics and/or visualization techniques (e.g. SQL, Python, Tableau), as well as big data technologies (e.g. Hadoop, Cassandra, AWS)
• 10+ years working in a strategy and/or analytics role with Bachelors degree required

Preferred Qualifications, skills and capabilities:

• Master's degree preferred

CCB Data & Analytics
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.