Job ID: 24-02980 Product Specialist
Pay rate range: $28/hr. to $30/hr. on w2.
Ridgefield Park NJ- Fully onsite (Mon - Fri, 9:00 AM - 6:00 PM)
Skills required:
- Maintain a high level of technical knowledge within the Home Appliance and Electronic Products, both Sales, Product & Customer Care Departments.
- Manage to enhance service expertise by reviewing service contents for products and functions and providing improvements for service contents.
- Development, preparation and critical review of technical reports, technical documents, test procedures, user guides, installation and maintenance manuals.
Position:
- Analyze current STG status to determine extent of missing contents for client
o Determine models missing from STG
o Check for content types including Error Codes, Service Guides, Exploded View, Wire Diagrams, etc.
- Collaborate with PI Team to add missing models to STG
o Prioritize models with high service demand/warranty portion
- Review Service & Training Manuals and create content for new models prior to launch
Requirements:
- Bachelor's degree in Electrical Engineering, Mechanical Engineering preferred
- 2-3 years experiences in Engineering or Technical Field / Home Appliance field
What We Do
What do we do?
Intelliswift delivers world-class Product Engineering, Data Management and Analytics, Digital Enterprise, Digital Integration, Salesforce, and Talent Solutions to businesses across the globe. We empower companies to embrace new technologies and strategies along their digital transformation
journey through data-rich modern platforms, innovation-led engineering, and people-centric solutions. Strong customer-centricity makes us a trusted ally to several Fortune 500 companies, SMBs, ISVs, and fast-growing startups.
To whom do we cater?
Industries: Technology, Media, Telecom, Pharma, Healthcare, Banking, Financial Services & Insurance, Retail.
Where are we headed?
We are driven to leverage our innovation and deep expertise to create a long-lasting impact for our customers and stakeholders.
What drives us?
• We believe in delivering sustainable and future-driven solutions.
• We believe in enabling everyone that works with us – from clients to partners to employees.
• We believe that the future belongs to those who Love the New – which is why we are constantly reinventing and innovating NEW solutions to enable businesses to stay ahead of the competition.
