Product Portfolio Operations Manager

Job Description
We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK - but how we do things here is a little different. We're building the bank of the future from scratch, channelling our start-up mentality every step of the way - meaning you'll have the opportunity to make a real impact.
As a Product Portfolio Operation Manager at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. Your responsibilities are to own the design and future-state architecture of our automation ecosystem. This role combines strategic solution designwith the ability to step into development workwhen needed, ensuring solutions are scalable, secure, and reusable
Job Responsibilities:

• Own the end-to-end architectureof automation solutions, including RPA (UiPath), Alteryx, APIs, and data transformation workflows.
• Define and maintain integration patternsfor multi-bot orchestration, API-led connections, and system-to-system interactions.
• Step into development when required to deliver critical workflows, troubleshoot production issues, or build reusable solution components.
• Review and validate automation solutions delivered by other developers, ensuring adherence to best practices and architectural standards.
• Design re-usable assets, templates, and accelerators to enable scale and standardization.
• Collaborate with IT, InfoSec, and Infrastructure teams to align with security and compliance standards.
• Evaluate new technologies and propose enhancements to the automation stack, including AI/ML integrations.
• Serve as a trusted advisorto business and IT stakeholders, shaping the automation roadmap and governance model.

Required qualifications, capabilities and skills:

• 6+ years of experiencein automation, system integration, or enterprise solution design, with at least 3+ years as a solution or technical architect.
• Hands-on expertise with UiPath(Studio, Orchestrator, AI Center, Integration Service) including development experience.
• Proven track record of designing and implementing solutions with 2 or more bots running concurrentlyin production.
• Strong proficiency with Alteryx Designer & Serverfor data transformation workflows.
• In-depth understanding of APIs, microservices, event-driven architecture, and integration best practices.
• Experience with database connectivity, FID/server management or administration and security/compliance considerations for automation will be a plus.
• Strong communication skills, capable of influencing stakeholders and conducting solution design reviews.

Preferred qualifications, capabilities and skills:

• UiPath Solution Architect certification.
• Alteryx Designer Advanced or Server Administrator certification.
• Experience with process and task mining tools.
• Familiarity with CI/CD pipelines for automation solutions.
• Knowledge of AI/ML model deployment within automation workflows.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.