As a Product Owner I, you will help shape the future of ALSAC’s fundraising technology platforms by driving the development of innovative solutions that empower our fundraisers and enhance donor engagement. You’ll collaborate with cross-functional teams to deliver product experiences that exceed expectations, solve real-world challenges, and inspire advocacy.
This role is ideal for someone passionate about user-centered design, agile product development, and making a meaningful impact through technology.
Key Responsibilities:Product Strategy & Roadmap Support
Contribute to the strategic direction of the product team.
Collaborate with stakeholders to support the product vision, 3-year roadmap, release plans, and backlog prioritization.
Monitor product health, value delivery, KPIs, and usage metrics.
Product Planning & Execution
Maintain product-specific plans and coordinate feature development.
Ensure product quality, security compliance, and timely software releases.
Translate requirements into functional designs and manage defect resolution.
User Experience & Design Collaboration
Define user stories, requirements, and journey maps.
Create wireframes and support user-centered design efforts.
Participate in usability testing and apply insights to improve product outcomes.
Stakeholder Engagement & Enablement
Translate customer needs into product specifications.
Support internal training and documentation to highlight business benefits of product features.
Collaborate with stakeholders to ensure solutions align with organizational goals.
Product Operations & Market Insight
Manage day-to-day product activities including release coordination and reporting.
Conduct competitive and industry analysis to inform product decisions.
Partner with external vendors to enhance platform capabilities.
Innovation in Live Event Solutions
Test and monitor new live event technologies.
Assess ROI and recommend process improvements to elevate fundraising experiences.
- A Bachelor's degree in Engineering, Product Development, or a related field and 3- 5 years of information technology experience. Agile Product Owner certification, or equivalent preferred.
Experience in product ownership or product management, preferably in nonprofit or fundraising technology.
Familiarity with agile methodologies and user-centered design principles.
Strong communication and collaboration skills.
Ability to translate complex requirements into intuitive product experiences.
Analytical mindset with a passion for innovation and continuous improvement.
- Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
- 401K Retirement Plan with 7% Employer Contribution
- Exceptional Paid Time Off
- Maternity / Paternity Leave
- Infertility Treatment Program
- Adoption Assistance
- Education Assistance
- Enterprise Learning and Development
- And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.
Similar Jobs
What We Do
ALSAC is the largest healthcare-related charity in the United States. Founded in 1957 by Danny Thomas, our sole mission is to raise the funds and awareness needed to operate and maintain St. Jude Children's Research Hospital®. While our headquarters can be found in Memphis, Tennessee, we have additional offices in more than 30 locations across the country and in Puerto Rico with positions in fundraising, marketing, digital, information technology, legal, finance and many other disciplines all supporting our lifesaving mission - Finding cures. Saving children. ®
At ALSAC, we believe in hiring the best and brightest from around the globe, and in 2020 we were named #1 on Fast Company's 100 Best Workplaces for Innovators. With a concerted focus on diversity and inclusion, we value and respect the contributions of all of our employees. Our work environment encourages everyone to be their authentic selves as we strive together towards a day when “no child dies in the dawn of life.”
As we look to the future, we understand that we must be relentlessly innovative. Our work helps fuel the groundbreaking research and treatment at St. Jude and ensures that families never receive a bill from St. Jude for treatment, travel, housing or food — because all a family should worry about is helping their child live.
View our career opportunities at https://www.stjude.org/jobs/alsac.html and follow ALSAC across social media using @stjude.
To learn more about the research hospital, follow St. Jude Children's Research Hospital on LinkedIn. For specific career opportunities available through the hospital, visit www.stjude.org/JoinOurMission.
