Product Manager - Visa Token Service (VTS) platform

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa is seeking a driven and strategic Product Manager to shape the future of digital payments through the Visa Token Service (VTS) platform. As a cornerstone of Visa’s global strategy, VTS secures digital commerce and enables innovative payment experiences across channels, devices, and markets. The global VTS team delivers foundational platform capabilities that support tokenization at scale and enable next-generation solutions in close partnership with Visa’s business, technology, and client organizations.

This pivotal role sits at the intersection of platform product design, resilience, extensibility, and innovation. As part of the VTS Core Platform team, you will lead mission-critical product initiatives that define and evolve Visa’s token infrastructure. We are looking for a self-starter with deep technical fluency, strong product instincts, and the ability to drive platform thinking—balancing modular design, cross-functional alignment, and long-term scalability.

You will work closely with engineering, architecture, operations, regional teams, and global partners to define strategy, build scalable solutions, deliver reusable capabilities, and accelerate adoption across a dynamic, multi-stakeholder ecosystem.

If you are proactive, decisive, and passionate about building resilient platforms that support billions of transactions, this is your opportunity to make a global impact.

Essential Functions

• Define and evolve product requirements, use cases, and technical capabilities for the Visa Token Service platform.
• Drive end-to-end product delivery—from concept through launch — in an agile environment.
• Partner with engineering and architecture to build scalable, resilient, and extensible systems.
• Prioritize and manage a product backlog, balancing impact, risk, and strategic fit.
• Define KPIs and success metrics to monitor performance and guide iteration.
• Collaborate with regional and partner teams to incorporate market feedback and ensure global alignment.
• Balance stakeholder priorities while navigating legal, regulatory, and technical constraints.
• Contribute to platform strategy and long-term product roadmap.
• Build cross-functional trust and drive alignment across teams without direct authority.
• Represent VTS in client engagements and integrate partner feedback into product evolution.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position.

Basic Qualifications

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Skilled at balancing competing priorities across external stakeholders, legal and regulatory constraints, and innovation goals—particularly in global, partner-facing environments.
• Self-starter who thrives in fast-paced, dynamic settings and adapts quickly to shifting priorities.
• Strong problem-solver with the agility to navigate ambiguity, address root causes, and collaborate across teams to resolve complex issues.
• Technically fluent — experienced in writing PRDs, reviewing architecture and detailed design, evaluating trade-offs, and working with engineering on scalable, resilient solutions. Familiar with APIs, ISO specifications, and Swagger.
• Data-driven mindset — adept at defining metrics, analyzing results, and applying insights to guide product decisions.
• Strong relationship builder who fosters alignment across internal teams, external partners, and key stakeholders.
• Clear, effective communicator — able to articulate complex ideas, priorities, and trade-offs to both technical and non-technical audiences.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 138,500.00 to 200,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.