Sendcloud is the complete shipping platform for e-commerce – enabling retailers, marketplaces, and fulfillment companies to scale their operations while delivering great shipping experiences. Born from a genuine need for a better way to ship, we’ve grown into one of Europe’s leading shipping platforms. Trusted by over 25,000 e-commerce businesses, Sendcloud is on a mission to solve shipping globally.
We’re a team that believes in honesty, growth, and having fun while winning. We move fast, think big, and keep things real. If you want to lead, make impact, and help businesses ship smarter, keep reading.
We’re looking for a Product Lead with strong SaaS experience, a background in business administration, and sharp business acumen. You’ll take ownership of product strategy and execution together with the other product leads. You ensure that our platform keeps delivering value to customers and drives company growth.
You’ll work closely with product managers, engineers, operations, and commercial teams. Your role is to connect product performance with business outcomes. You’ll shape the roadmap, define priorities, and turn insights into actions that scale Sendcloud’s impact.
Your responsibilities:
Lead the product vision and roadmap for your area.
Translate customer insights and market trends into smart product decisions.
Partner with engineering, operations, and data teams to deliver impactful features.
Use data to guide decisions and measure success.
Align product strategy with business goals and communicate progress clearly.
Foster collaboration across teams for smooth execution.
Ensure strong ROI and continuous improvement.
4–7 years of experience in SaaS product management or a similar role.
Degree in Business Administration, Management, or a related field.
Strong understanding of SaaS business models, metrics, and growth levers.
Commercial mindset and data-driven approach.
Excellent communication skills in English.
Proven ability to work cross-functionally with technical and non-technical teams.
Structured thinker with strong problem-solving and prioritization skills.
Proactive, hands-on, and comfortable in a fast-paced environment.
💩 No bullshit: we don’t like big egos; we like honesty, transparency & openness. Share your mistakes with us and learn from them!
🎯 Grow & Win: Keep on learning and improving from each other mistakes and by actively searching for ways to keep on developing your skills.
🎠 Have fun: you are not afraid to be yourself, and you love to be surrounded by your awesome colleagues!
Working in an internationally oriented, fast-growing, certified Great Place to Work! 📌
A good salary that grows within the company and your accomplishments
28 holidays per year on a full-time basis + a free holiday on/around your birthday 🥳
After 3 years of employment, you get a sabbatical of 4 weeks from us
Keep growing with a study budget of €2000,- per year!
Stay fit with our office gym
Pension scheme
A flexible hybrid working model (around 3 days in the office) and a dedicated 500€ budget to set up your home office 🏠
Access to many discount programs, shop till you drop! 🛍
Join us and help shape the next chapter of Sendcloud’s product journey.
👉 Apply now – let’s make shipping smarter, together!
Top Skills
What We Do
At Sendcloud, we help online retailers, marketplaces, and fulfillment companies scale their operations and deliver great shipping experiences.
In today's world, consumers want to decide where, when, and how they receive an order when shopping online. But actually delivering on this promise while still making a profit is a huge challenge for e-commerce.
Founded in 2012, Sendcloud was born from a genuine need for a better way to ship. We centralize and automate the entire shipping process, helping online retailers save time on everything from printing labels and packing orders to branded tracking and returns management.
With access to 100+ carriers, 7000+ shipping methods, and 400,000+ parcel points across Europe, Sendcloud enables online merchants of any size to own their shipping from checkout to returns. With a growing ecosystem of 60+ webshop integrations and 750+ partners, we make it easy for online shops to scale cross-border shipping and expand to new markets.
Backed by Softbank and trusted by 25,000 companies and counting - join Sendcloud on our mission to solve shipping globally
