Kore.ai is a pioneering force in enterprise AI transformation, empowering organizations through our comprehensive agentic AI platform. With innovative offerings across "AI for Service," "AI for Work," and "AI for Process," we're enabling over 400+ Global 2000 companies to fundamentally reimagine their operations, customer experiences and employee productivity.
Our end-to-end platform enables enterprises to build, deploy, manage, monitor, and continuously improve agentic applications at scale. We've automated over 1 billion interactions every year with voice and digital AI in customer service, and transformed employee experiences for tens of thousands of employees through productivity and AI-driven workflow automation.
Recognized as a leader by Gartner, Forrester, IDC, ISG, and Everest, Kore.ai has secured Series D funding of $150M, including strategic investment from NVIDIA to drive Enterprise AI innovation. Founded in 2014 and headquartered in Florida, we maintain a global presence with offices in India, UK, Germany, Korea, and Japan.
POSITION / TITLE : Product Designer
RESPONSIBILITIES:
• You'll take complete ownership of the UX and UI. Which includes research, wireframe, high fidelity screens, Prototyping and validating the solution, developer handoff, and testing.
• You will be the voice of the users and you should also be comfortable with conducting any user research to validate the ideas.
• You'll be working directly with the management and product teams right from the conceptualization stage.
• You have to ensure that you follow a structured thought process for designing the product and also be ready to market your ideas.
• You’ll be creating clickable prototype whenever needed using InVision or Principle.
• Creating and managing icon and illustration library.
EXPERIENCE REQUIRED
• Overall 5-12 years of experience in Product designing (UX & Interaction Design).
MUST HAVE SKILLS
• Excellent communication, presentation, and storytelling skills. Expert skill level with standard tools like Sketch, Zeplin, Invision, google Suite, etc..
• Detail-oriented, strategic-thinker, decision-maker, creative thinker.
• Great at illustrations and iconography
• Who can create and manage design system.
• Experience with designing the products is a huge plus.
• Who has a strong knowledge of design principles.
OTHER SKILLS WE'D APPRECIATE
•Believe in thorough research before starting the design process.
•Detail-oriented, strategic-thinker, decision-maker, creative thinker.
•Quick and strong problem-solver.
•Drive early-stage usability testing and expert review.
•Experience with designing the products is a huge plus.
•Who has empathy on end-users, business, and also technology.
EDUCATION QUALIFICATION
•Bachelors in Design or Masters in Design
Why Join Us?
At Kore.ai, you won't be maintaining quality for conventional software—you'll be defining what quality means for an entirely new category of platform technology that enables enterprise-scale agentic applications. Your work will directly influence how the world's leading organizations build, deploy, and trust AI systems, establishing standards that could transform the industry.
Join us in building not just a better platform, but the frameworks that ensure enterprise agentic applications deliver on their transformative promise safely, effectively, and responsibly at scale.
Top Skills
What We Do
Digital future is headed where convenience and speed coexist with personal and human touch. People should be able to communicate with companies, systems and smart machines in the same way they’d talk to friends and colleagues.
Kore.ai strives to achieve this with its unsurpassed innovation in Natural Language Understanding (NLU) to deliver the next generation of human-to-machine interactions, in the form of virtual assistants, for the greater good of our customers and their employees.
We are constantly in search of people who share this vision and are fired by values that we believe are at the core of everything we do: an obsession to achieve client success through understanding and empathy, turning every challenge as an opportunity to innovate, a culture of openness, the willingness to embrace bold ideas; and being a trailblazer when it comes to trying, failing (fast) and learning to succeed. A reason why reputed analyst firms like Gartner, Forrester, IDC, ISG, Everest Group, Celent, and more have recognized as a Market Leader.
It is not worth living if you are not having some fun – Kore.ai has everything you need to make your career successful, purposeful, and happy.
Because digital experiences of today will eventually manifest as conversational interactions and transform the way enterprises interact with their customers, partners and employees, we have every reason to believe you can make a difference.
