Product Analyst - Commerce Hub (m/w/d)

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Product Analyst do at Fiserv?

As a Product Analyst you will be responsible for gathering and understanding the business needs of Fiserv’s clients. You will ensure that the requirements are accurately documented allowing Fiserv’s technical teams implement the defined solution.  You will be part of our amazing Product Team; we are team that supports each other in our commitments and deliverables.  This role will provide you the opportunity to collaborate with cross-functional teams, influence key decisions, and shape the future of our business.

What you will do:

• Create functional and high-level technical requirements and translate market requirements into deliverables

• Collaborate with Enterprise Business Analysts to ensure the feature pipeline provides value to customers

• Work with engineering, architecture leads and UI/UX designers to slice projects into work packages and distribute those to the appropriate Scrum Teams

• Manage backlog refinement for the feature set

• Track development progress for the feature set and provide input/status to the Product Area Lead

• Deliver presentations to stakeholders when required

• Document the features for both internal and external audiences

What you will need to have:

• 3+ years of professional experience in business analysis, product or project management

• Experience with the design and delivery of digital products

• Customer-centric way of thinking

• Familiar with agile techniques (specifically Scrum, SAFe)

• Ability to translate business requirements into workable deliverables, convey ideas to others, allowing stakeholders to weigh pros and cons

• Strong ability to plan and prioritise

What would be great to have:

• Excellent communication (written, oral and presentation) skills

• Comfortable working with large enterprise customers, and equally medium sized clients

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.