Product Analyst II (Quality Assurance & Control)

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. 

Job Description:

Product Analyst II – POS & Payments Quality

About TJX

TJX is a Fortune 100 company that operates off-price retailers of apparel and home fashions. We strive to build a workplace where our Associates’ contributions are welcomed and are embedded in our purpose to provide excellent value to our customers every day. We take a long-term view of your career, offering a high-performance culture that rewards Associates with career growth opportunities, preferred assignments, and upward career advancement. We take well-being seriously and are committed to offering a great work-life balance for all our Associates.

What you’ll discover

• Inclusive culture and career growth opportunities

• Global IT Organization collaborating across the US, Canada, Europe, and Australia

• Challenging, collaborative, and team-based environment

• Opportunity to impact over $50B in annual revenue

Our organization

The Global Point of Sale (POS) and Payments Solution Delivery organization is responsible for delivering technological solutions to drive growth, enable efficiency, and improve the customer experience at the front-line in our stores. We innovate globally across all TJX banners to ensure a first-class transaction process for our customers (sales, returns, and exchanges), enable payment processing and TJX rewards programs, facilitate downstream sales audit and financial reporting, and much more.

We are on a mission to modernize our solutions, extend them globally, and explore alternative and mobile checkout options. Our goal is to deliver high-value products and streamlined experiences to our customers and associates. Join us in leading the way and driving innovation in retail technology. 

What you’ll do

We are seeking a proactive Product Analyst II focused on POS and Payments Quality to support quality assurance efforts across our Retail Store platforms and services. This role is pivotal in supporting testing activities and ensuring the delivery of robust, secure, and high-performing technology solutions.

Responsibilities

• Responsible for the elicitation, refinement and functional testing of individual user stories

• Develop strong product and business process knowledge of TJX POS and Payments

• Act as a functional SME for stakeholders; drives the creation of test cases from acceptance criteria, technical design documentation and managing the test execution

• Ensures that our testing meets organization standards for compliance

• Partners and collaborates with project team members and the business to design/develop testing strategies

• Support our Quality Assurance Testers, handling any emergency testing requests, day-to-day testing activities - for POS and Payment systems

• Complete defect triage, escalating more complex defects to the appropriate level

• Assesses software for quality, robustness and stability

• Provide Product Team updates on testing status

• Share knowledge and provide guidance to team members

• Support business partners on UAT-related activities and questions

• Performs other duties as assigned

Skill/Knowledge

• Ability to work independently and collaboratively across global teams

• Proficient in Product Lifecycle Understanding

• Proficient in Quality Assurance & Control

• Proficient in Data Analysis & Interpretation

• Strong Problem-Solving & Critical Thinking

• Great Communication & Reporting

• Understanding of manual and automated testing methodologies

• Experience with tools like Jira, Confluence, and test management platforms

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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