Product Adoption & Training Manager

Reposted 9 Days Ago
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Hiring Remotely in Sydney, New South Wales, AUS
Remote or Hybrid
Mid level
Automotive • Information Technology • Insurance • Automation
welcome to Solvd australia
The Role
The role involves onboarding and training repairers, driving the adoption of GT Motive's systems, building relationships, and providing feedback to enhance product offerings. Travel is required for in-person training and market engagement.
Summary Generated by Built In

GT Motive

GT Motive is the technology division of the Solvd Group within Allianz Partners, offering technology solutions and SaaS in the automotive industry – delivering estimating and claims technology used by repairers and insurers in more than 25 countries. Our mission is to deliver open, data driven tools that improve accuracy, streamline workflows, and enhance the repair experience.

GT Motive is expanding in Australia and is seeking a highly credible, hands on professional to lead national repairer onboarding, training and product adoption. This is one of the most critical roles in our business, and central to building strong, trusted relationships across the repairer and dealer community.

About the role

Reporting to the Head of Sales and Client Management (Australia), with functional alignment to the GT Global Product team (Spain), this role is responsible for leading repairer adoption, onboarding, training and relationship development across the Australian market. The position can be based in Sydney, Melbourne, or Brisbane, with national travel required.

Insurer partnerships create opportunity, but real success is achieved when repairers experience genuine value from GT Motive’s estimating and workflow solutions. Building trust, demonstrating practical benefits and supporting seamless integrations are essential to our growth and long‑term market impact.

As the face of GT Motive to the repairer and dealer network, you will drive adoption, reduce friction, deliver high‑quality training and strengthen long‑term engagement across the industry. This is a field‑heavy role requiring significant national travel and consistent in‑person interaction.

 

What you’ll do

 

Repairer Onboarding & Adoption

  • Lead end to end onboarding for repairers onto GT systems
  • Clearly communicate GT Motive’s value proposition and point of difference
  • Handle objections with confidence and practical demonstrations
  • Build trusted, long-term relationships with workshop owners and managers

 

Training & Field Enablement

  • Deliver engaging in person training sessions nationally
  • Run remote onboarding and refresher training
  • Tailor training to real workshop workflows and operational realities
  • Provide ongoing post go live support to drive adoption and confidence

 

Market Representation & Feedback

  • Act as the voice of repairers within the AU business
  • Provide structured feedback to local leadership and the Global Product team
  • Highlight recurring friction points and propose practical improvements
  • Share insights on competitor activity and market shifts

 

Integration & Workflow Alignment

  • Support implementations with integration partners
  • Ensure workshop estimating and quoting workflows align with GT solutions
  • Participate in user acceptance testing
  • Be the escalation point for complex product questions

 

What you’ll bring

  • Genuine credibility in the repairer or dealer ecosystem.
  • Direct experience in a repairer or dealer business OR experience selling/implementing estimating or quoting software to workshops
  • Strong understanding of estimating platforms and workshop workflows
  • Existing relationships and trust within the automotive repair sector
  • Able to communicate confidently and naturally with repairer audiences
  • A resilient, relationship driven approach
  • Ability to thrive autonomously in a field-based role
  • Practical problem solving and strong objection handling capability

 

Travel Requirements

  • Significant national travel required
  • Regular in-person engagement across the east coast (and beyond when needed)
  • Majority of time spent in the field

 

What’s in it for you

  • Flexible, remote working and a collaborative, innovative team culture
  • Reward and recognition programs with ongoing training and career development
  • Paid parental leave and additional leave options
  • EAP, health and financial wellbeing support, including novated leasing
  • Discounts and perks on everyday essentials

 

Solvd Australia is proud to be an equal opportunity employer.

Solvd Australia is an equal opportunity employer committed to creating a diverse, inclusive and supportive workplace. We welcome applicants from all backgrounds and celebrate the unique perspectives everyone brings. If you need adjustments to the recruitment process or the role, please let us know and we will support you.

Skills Required

  • Direct experience in a repairer or dealer business
  • Experience selling/implementing estimating or quoting software to workshops
  • Strong understanding of estimating platforms and workshop workflows
  • Existing relationships and trust within the automotive repair sector
  • Excellent communication skills with repairer audiences
  • Practical problem solving and strong objection handling capability
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The Company
HQ: Melbourne, Victoria
1,000 Employees
Year Founded: 2006

What We Do

Solvd Australia brings clarity and efficiency to accident claims management. We support leading insurers, brokers, fleet operators, and automotive manufacturers by managing the entire claims lifecycle with precision, transparency, and speed. Our deep industry expertise is strengthened through strategic partnerships with ControlExpert and GT Motive, enabling smarter assessment, faster decision‑making, and enhanced data accuracy.

Why Work With Us

At Solvd, we put people at the centre of everything, from the customers we support to the teams we empower. Explore a workplace where you’re seen, supported, and set up to succeed.

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