What You'll Do:
- Ticket Workflow Management:
- Receive and review incoming tickets for material requirements, ensuring accuracy, and completeness.
- Prioritize and organize tickets based on urgency and importance.
- Collaborate with relevant departments to gather necessary information and clarify specifications as needed.
- Update ticket status and progress in the workflow system, keeping stakeholders informed.
- Purchase Requisition Generation:
- Translate ticket requirements into detailed purchase requisitions in the Enterprise Resource Planning (ERP) system.
- Verify item specifications, quantities, and delivery timelines to align with operational needs.
- Ensure compliance with company procurement policies and procedures.
- Follow up with requisition approvers to expedite the approval process.
- Data Management and Documentation:
- Maintain accurate records of all transactions, including purchase requisitions and related correspondence.
- Generate reports on ticket processing and purchasing activities for management review.
- Collaboration and Communication:
- Work closely with the supply chain team and other relevant stakeholders to facilitate efficient procurement processes.
- Communicate effectively with supply chain to resolve issues and ensure timely delivery of materials.
- Provide support and assistance to colleagues as needed.
Required Qualifications:
- Bachelor's degree in Business Administration, Supply Chain Management, or related field preferred.
- Proven experience in procurement, purchasing, or supply chain management roles.
- Familiarity with ticket workflow systems and MRP software (e.g., SAP, Oracle, or similar).
- Strong analytical and problem-solving skills, with the ability to make informed decisions under pressure.
- Excellent organizational skills and attention to detail, with a focus on accuracy and completeness.
- Effective communication and interpersonal skills, with the ability to collaborate across departments and communicate with external stakeholders.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software applications.
Preferred Qualifications:
- APICS/ASCM Certification
- Previous Aerospace Experience
- 1-3 years in a similar role
Shield AI Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Shield AI and has not been reviewed or approved by Shield AI.
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Healthcare Strength — Healthcare coverage is described as excellent, spanning medical, dental, vision, mental‑health EAP, and optional pet insurance. Location‑based wellness perks such as onsite or discounted gym access reinforce the health offering.
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Equity Value & Accessibility — Equity is positioned as a standard component of total rewards for full‑time employees, with stock/RSUs noted across roles. Access appears broad‑based rather than limited to select cohorts.
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Leave & Time Off Breadth — Time‑off programs highlight paid parental leave alongside an accrual‑based PTO structure with a high carryover cap. Flexibility elements such as flexible hours complement the core leave offering.
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What We Do
Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide.
Why Work With Us
What makes Shield AI special is our people. We unlock the power of autonomy, and in the face of overwhelming odds and challenges, we find ways to win and make a difference for our customers. We bring together software, AI, and aerospace engineering disciplines to deploy the most intelligent aviation capabilities in the world.
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