Job Description Summary
As Process Expert you will provide front line expert support for all process-specific issues to the manufacturing departments within compounding, filling Step into a role where your expertise drives innovation and quality in pharmaceutical manufacturing. As a Process Support Expert VE/BIO, you’ll be at the heart of our compounding, filling, and packaging operations—ensuring every batch meets the highest standards of Quality, safety and compliance. You’ll collaborate with cross-functional teams to optimize processes, resolve issues, and champion continuous improvement. This is your opportunity to shape the future of biologics and visco-elastics at Novartis, while making a real impact on patients’ lives.
Job Description
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Location: Puurs, Belgium
Key ResponsibilitiesProvide expert front-line support to manufacturing teams across compounding, filling, and packaging operations
Ensure safe, timely, and compliant batch production aligned with quality and standards
Act as Subject Matter Expert (SME) for product and process knowledge within VE/BIO operations
Evaluate and troubleshoot product and process-related issues as first-line support
Maintain manufacturing processes at inspection readiness and regulatory compliance
Own and update master manufacturing documents to reflect current standards and changes
Lead deviation investigations, root cause analysis, and CAPA development and execution
Manage complaint handling and support Health Authority inspections
Identify and implement process improvements to enhance efficiency and quality
Challenge existing manufacturing practices to drive continuous improvement and innovation
Coordinate Operational excellence for the VE and BIO processes
Degree in a scientific field such as Pharmaceutical Sciences, Biomedical Sciences, or Engineering
Minimum 3 years of experience in GMP-regulated pharmaceutical operations
Strong understanding of pharmaceutical processes, regulatory standards, and quality systems
Fluent in Dutch with good proficiency in English
Strong analytical thinking and problem-solving skills
Excellent communication and stakeholder management abilities
Experience with validation, deviation handling, and CAPA implementation
Knowledge of aseptic techniques and biotech manufacturing environments
You’ll join an open and stimulating company culture where collaboration, growth, and well being are at the heart of everything we do. We offer you the opportunity to develop yourself and expand your knowledge across various domains.
At our Puurs site, we place great importance on both the physical and mental well-being of our employees. That’s why we provide a supportive work environment that includes: a bike leasing program, an on-site fitness facility freely accessible to employees, and the presence of a mental coach on site.
Commitment to Diversity and Inclusion
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Skills Desired
Change Control, Chemical Engineering, Continual Improvement Process, Efficiency, Employment Discrimination, Flexibility, General Hse Knowledge, Good Documentation Practice, Knowledge Of Capa, Knowledge Of Gmp, Lean Manufacturing, Manufacturing Process, Manufacturing Production, Physics, Process Control, Production Line, Productivity, Risk Management, Root Cause Analysis (RCA), Scheduler, Technology Transfer, Well-BeingTop Skills
What We Do
Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.
