Technical Program Manager - Sr.

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With millions of diners, tens of thousands of restaurants, and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and increase revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi, and HotelsCombined.

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

In this role, you will:

As a Principal Technical Program Manager (TPM), you will orchestrate the planning, development, and execution of key technical projects. Your leadership will bridge product and engineering efforts, ensuring seamless roadmap alignment, achievement tracking, and risk management. You'll play a crucial role in advancing both engineering and business strategies through effective collaboration and transformational program management. Effective partner management and critical thinking are paramount, as is the ability to exercise sound judgment in complex scenarios. Your strategic oversight and ability to navigate through ambiguity will drive our engineering and business vertical strategies forward.

Key Responsibilities:

  • Partner with product and engineering leaders to outline and implement program planning, proactively manage risks, and ensure clear communication with all team members.
  • Define and orchestrate product execution strategies across various product areas and platforms.
  • Lead transformation initiatives, ensuring successful program delivery.
  • Develop strategic roadmaps for partner programs, aligning cross-functional teams towards common goals.
  • Foster engineering excellence, advocating for reliable software systems and enhanced developer productivity.
  • Engage with collaborators across Software Engineering, Platform Infrastructure, Quality, and Infosec to craft solutions that strengthen Opentables's software quality.
  • Lead and collaborate across the different levels of product development, sales, marketing, and support, ensuring clear communication and alignment among all teams.

What You'll Bring:

  • Minimum Requirements:
    • 10+ years of experience in software development program management across cross-functional projects.
    • 5+ years in a program management role.
    • Expertise in Agile methodologies and tools.
    • Demonstrated ability to navigate software engineering challenges.
    • Proven ability to work effectively with both technical and non-technical team members.
    • Experience coordinating release schedules and building sustainable processes.
    • Hands-on expertise in automation and scripting, enabling the creation and optimization of workflows to automate various processes efficiently.
  • Preferred Qualifications:
    • Background in a growth-stage or tech company.
    • Skilled in decomposing products or features into technical components and dependencies.
    • Experience in software development with one or more general-purpose programming languages.
    • Familiarity with Jira and Confluence tools.

Benefits:

  • Paid Time Off - 20 days a year
  • Birthday/celebration PTO - 1 day
  • Annual company weeks off
  • Flexible sick time off
  • Paid volunteer time
  • Parental Leave Benefits
  • Dental & Vision Insurance
  • Life & Disability Insurance
  • Group RRSP and DPSP
  • Major Medical Insurance (dependent care options)

Diversity, Equity, and Inclusion

OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

More Information on OpenTable
OpenTable operates in the Food industry. The company is located in San Francisco, CA, Los Angeles, CA and Englewood, CO. OpenTable was founded in 1998. It has 1891 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Documented equal pay policy, Dedicated diversity and inclusion staff, Mandated unconscious bias training and Diversity employee resource groups. To see all 48 open jobs at OpenTable, click here.
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