Principal Software Engineer - Loyalty Engineering Lead - Accelerator Business

Job Description
Out of the successful launch of Chase in 2021, we're a new team, with a new mission. We're creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We're people-first. We value collaboration, curiosity and commitment.
As a Principal Software Engineer at JPMorgan Chase within the Accelerator Business, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them.
While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world.
Job responsibilities

• Architect and lead the development of a scalable, high-performance loyalty platform that connects businesses with their customers through configurable rewards offerings
• Design and implement the core components including rules management, real-time offer matching, and reward fulfillment/redemption services
• Engage with business stakeholders to break down complex loyalty and rewards use cases into technical specifications that engineering teams can implement under your guidance
• Lead and participate in regular technical meetings, ensuring that architectural decisions align with the broader organizational goals and strategy
• Design and implement high-performance, resilient RESTful APIs that enable third-party businesses to seamlessly integrate with our platform
• Architect solutions that support flexible points systems, and various reward types (cash, points, vouchers, discounts)
• Develop real-time matching engines that connect the right offers to the right customers at the right time
• Create systems for campaign management, audience segmentation, and analytics
• Write unit, component, integration, end-to-end and performance tests that ensure platform reliability
• Lead the design of data models and database schemas that support loyalty and rewards use cases
• Support the products you've built through their entire life cycle, including production and incident management

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and applied experience
• Experience building Loyalty and Reward platforms including rewards engines and real time offer matching systems
• Expertise in high-performance, high-throughput database technologies, including -NoSQL databases like AerospikeDB for real-time offer matching and targeting or Document databases (MongoDB, Firestore) for customer profile management
• Experience designing and implementing high-volume transaction processing systems with strong consistency guarantees, across millions of customers
• Expert in Java programming and its ecosystem
• Experience designing and implementing RESTful APIs with any of: Spring Boot, Micronaut, Quarkus
• Expertise in event-driven architectures and message processing systems (Kafka, Pub/Sub)
• Experience designing and building solutions on at least one Cloud platform (AWS, GCP)
• Experience with different architecture patterns and appreciation of their trade-offs (microservices, event-driven, hexagonal, cloud native)
• Hands-on experience in architecting large-scale distributed systems with high degree of availability, fault-tolerance and scalability
• High standards. We are looking for people who expect personal performance and team performance to be nothing short of the best

Preferred qualifications, capabilities and skills

• Experience building debit and credit card products linked to rewards offerings
• Previous work with B2B loyalty platforms, particularly those connecting multiple business entities
• Experience implementing large-scale points management systems with complex earning and redemption rules
• Experience with Docker and Kubernetes for containerized microservices
• Experience with real-time personalization and recommendation systems
• Experience with business rules engines such as Drools or similar technologies
• Background in developing workflow orchestration systems for complex business processes
• Background in developing customer data platforms and audience segmentation systems
• Experience using Apache Kafka for event streaming

#ICBCareer #ICBEngineering
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.