Presales Specialist

Key Responsibilities:

• Presales & Bid Management : Partner with Sales teams to understand client requirements and design tailored product demonstrations, solution proposals, and RFP/RFI responses.
• Own end-to-end bid management including pricing, quoting, solutioning, and submission of high-quality proposals.
• Collaborate with Product and Engineering teams to build winning value propositions.
• Professional Services & Implementation: Lead project scoping, planning, and delivery of product implementations for enterprise customers.
• Define implementation strategies, timelines, and success metrics aligned with customer needs.
• Ensure smooth onboarding, integration, and adoption of solutions.
• Manage customer escalations and ensure delivery excellence.
• Stakeholder Management :Act as a trusted advisor to customers during presales and post-sales engagements.
• Partner cross-functionally with Sales, Product, Engineering, and Support teams to ensure seamless customer experience.
• Drive continuous improvement in presales and delivery processes.

Requirements:

• 8–12 years of experience in Presales, Bid Management, Professional Services, or Implementations in a Product or SaaS company.
• Strong understanding of proposal management, pricing, and solution design.
• Proven experience in enterprise software implementations and customer-facing roles.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to balance strategic thinking with hands-on execution.

Good to Have:

• Experience working with global customers across multiple geographies.
• Knowledge of SaaS, AI/ML, or enterprise finance/ERP domain solutions.
• PMP, Prince2, or similar certification in project management.