Group Benefit Solutions deliverscomprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of beingthere when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.
*This position will be based in Chattanooga, TN with a hybrid schedule of three days per week in the office, or fully remote for the right candidate*
Role Overview:Reporting to the Benefits Technology Lead, you will support the development and execution of the benefits technology roadmap. You'll lead strategic initiatives, build and manage vendor relationships, and act as a central resource for benefits technology partnerships.
What You'll Do:
- Developing and managing aligned benefits technology vendor relationships, acting as the single point of contact, and overseeing contracts and performance.
- Leading resolution of issues for aligned vendor relationships and ensuring consistent evaluation against division and client goals.
- Collaborating with cross-functional teams to collect market intelligence and shape effective strategies.
- Serving as the internal expert on benefits technology solutions and industry trends, and supporting preferred partner engagement.
- Creating and disseminating educational materials and tools that communicate vendor value propositions to internal and external sales teams.
- Driving process efficiencies related to enrollment and administration in partnership with benefits technology vendors.
- Managing strategic initiatives such as benefits technology funding to support roadmap goals including new sales, growth, persistency, and participation outcomes.
What You'll Bring:
- Bachelor's degree in business, health management, or related field preferred or equivalent work experience.
- Minimum 8 years of insurance industry experience, preferably in benefits technology.
- Proven ability to build strong relationships with vendor and distribution partners.
- Strategic mindset with the ability to lead initiatives with minimal direction.
- Innovative thinker with a creative approach to challenges.
- Strong leadership skills in guiding cross-functional teams toward successful results.
- High level of accountability and self-direction in a dynamic work environment.
- Agile and adaptable with a startup mentality.
Required Skills:
- Strategic vendor relationship management and contract oversight
- Strong cross-functional leadership and communication skills
- Ability to develop market-informed strategies and tactics
- Experience in benefits technology funding and process optimization
- Excellent organizational and self-management abilities
- Proven track record in achieving growth and performance targets
Preferred Skills:
- Experience in benefits technology solutions and implementation
- Familiarity with enrollment and administrative platforms
- Skilled in developing educational materials for sales enablement
- Knowledge of industry trends and competitive positioning
It is recommended that all qualified candidates apply to this posting as soon as possible. Residents of Colorado are hereby notified that the deadline to apply is two weeks from the Posting Date listed above.
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Pay Transparency
Salary range: $85,000-$120,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location.In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Diversity Promise
We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Job Requisition ID: 92968
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What the Team is Saying
What We Do
At New York Life, our 180-year legacy of integrity, mutuality, and financial strength fuels a future defined by bold transformation.
As the largest mutual life insurance company in the U.S., we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view, investing in people, purpose, and innovation that endures.
Guided by a clear enterprise vision to become a technology-, data-, and AI-powered company, we’re modernizing our platforms, rearchitecting experiences, and embedding intelligence across our products and services.
Our mission has always been about helping people through life’s most meaningful moments. Today, technology is amplifying that mission—enabling us to serve clients, advisors, and communities in more personalized, proactive ways.
With a diversified business portfolio spanning insurance, investments, retirement, group benefits, and direct-to-consumer offerings, New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving.
We’re powered by a values-led culture, inclusive teams, and a shared belief that when our people thrive, so does our company. Here, tradition fuels momentum—and your ideas, energy, and growth power what’s next.
Why Work With Us
New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity, humanity, and shared success—values that show up in how we work, lead, and grow. If you want a place where innovation has purpose—build what's next with us.
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New York Life Insurance Company Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
