Personnel Assistance Program Manager (PAS1)

Company Description

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. 

Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. 
ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at www.ProSidian.com.

Job Description

ProSidian Seeks a Personnel Assistance Program Manager (PAS1) [Key Personnel | Program Manager - Non-Exempt 874-1 Consultant] located across the US to provide Energy/Power Sector related Management And Operations Solutions for Personal Assistant Services (PAS) on behalf of US Department of Energy (DOE). These services are considered part of The ProSidian Energy, Infrastructure, And Environment Sector Group with overall focus being Energy, Infrastructure, And Environment (EIE) Sector Group: Tailored Solutions To Meet Global Needs And Manage Resources across Energy, Infrastructure, And Environment In A Changing Environment. For clients such as The Department of Energy (DOE).

JOB OVERVIEW

We are seeking a highly organized and experienced Personal Assistance Services Program Manager to oversee the provision of essential support services to employees with targeted disabilities within the Department of Energy (DOE). The successful candidate will ensure that employees with targeted disabilities receive the necessary aid to perform activities of daily living (ADL) during work hours and work-related travel. The Program Manager will play a pivotal role in upholding DOE's commitment to providing exceptional employee care and meeting the requirements outlined in the DOE's Personal Assistance Services (PAS) program.

RESPONSIBILITIES AND DUTIES

• Manage and oversee the delivery of Personal Assistance Services (PAS) for employees with targeted disabilities.
• Ensure compliance with the Rehabilitation Act of 1973 and the DOE's Personal Assistance Services (PAS) guidelines.
• Coordinate and schedule Personal Assistance Services (PAS) for employees, striving for continuity and consistency of services.
• Collaborate with a core group of Personal Assistants (PAs) to provide long-term and ad-hoc assistance.
• Respond to emergency and short-notice assistance requests promptly and efficiently.
• Provide agency-approved contingency plans for the seamless delivery of services.
• Maintain confidential and private handling of interactions, materials, and information related to Personal Assistance Services (PAS).
• Review and approve requests for cancellations, ensuring adherence to established guidelines.
• Prepare monthly and quarterly reports detailing services rendered, hours worked, costs, and other relevant metrics.
• Develop and maintain relationships with employees, Contractors, and relevant stakeholders.
• Stay informed about assistive technology software applications and tools.

Qualifications

Desired Qualifications For Personal Assistance Services Program Manager (PAS1) | Key Personnel | Program Manager - Non-Exempt 874-1 Consultant Candidates:

• Bachelor's degree in a relevant field or equivalent work experience.
• Minimum of 3 years of experience in program management, disability services, or related fields.
• Strong understanding of the Rehabilitation Act of 1973 and relevant guidelines.
• Exceptional organizational and communication skills.
• Ability to work collaboratively with diverse teams and individuals.
• Proficiency in Microsoft Office suite, including Word, Excel, and Outlook.
• Sensitivity to cultural and disability-related nuances.
• Proven track record of handling confidential information with discretion.

Skills / Abilities / Education / Experience Requirements / Qualifications

EEO STATEMENT: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients. 

FULLTIME-REGULAR VISA SPONSORSHIP AVAILABLE: No - We will not support sponsorship, i.e., H-1B or TN Visas for this position

BACKGROUND CHECK AND DRUG TESTING INFORMATION: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, ProSidian may conduct drug testing for designated positions. 

REQUIRED SKILLS AND ABILITIES

• Bachelor's degree in a related field, such as Human Services, Social Work, or Disability Studies.
• Minimum of 3 years of experience in program management, disability services, or a related area.
• Familiarity with assistive technology software applications, including ZoomText, JAWS, Kurzweil, and Dragon Naturally Speaking.
• Previous experience working with individuals with disabilities in a professional environment.
• Strong interpersonal and communication skills, both oral and written.
• Demonstrated ability to read aloud technical and non-technical documents with clear enunciation.
• Experience guiding people who are blind or have low vision.
• Knowledge of lifting techniques and safe transfer practices for individuals with varying weights.

Skills Required

• Strong problem-solving skills and ability to make professional judgments.
• Familiarity with DOE software applications and collaboration tools.
• Ability to respond to emergency and short-notice assistance requests.
• Previous experience in managing a team or program.
• Knowledge of 508 compliance standards for reporting.
• Understanding of security clearance procedures.
• Commitment to maintaining a professional appearance and demeanor.
• Ability to provide excellent customer service and build rapport with employees.

Competencies Required

• U.S. Citizenship Required - You must be a United States Citizen
• Excellent oral and written communication skills (This employer participates in the e-Verify program)
• Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)

Other Details

Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

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Additional Information

CORE COMPETENCIES

• Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader
• Leadership – ability to guide and lead colleagues on projects and initiatives
• Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication – ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation – persistent in pursuit of quality and optimal client and company solutions
• Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
• Organization – ability to manage projects and activity, and prioritize tasks

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OTHER REQUIREMENTS

• Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
• Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
• Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
• Willingness - to constantly learn, share, and grow and to view the world as their classroom

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BENEFITS AND HIGHLIGHTS

At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following:

• Competitive Compensation: Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives
• Group Health Insurance Health Benefits: Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC (Blue Options Medical Plan Code: PB07840 / Metallic Level: Gold - - bcbsnc.com‎) and Dental Plan (Ameritas - www.ameritas.com).
• 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before-tax contributions to the 401(k) Retirement Savings Plan to help you save for retirement. Contributions are deducted from pay on a pretax basis. A wide range of investment options are available with a personal financial planner available to assist you. The Plan is a Safe Harbor 401(k) Retirement Savings Plan. ProSidian Consulting participates in a Basic Match with a % of pay for participants who defer at least a required minimum % of their pay. The Basic Match is structured as follows: 100% of the first 3% of pay that is contributed; and 50% of the next 2% of pay that is contributed.
• Vacation And Paid Time Off (PTO) Benefits: The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor’s appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days – 2 weeks | Holidays - 10 Federal Government.
• Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
• Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: https://ProSidian.CorporatePerks.com. This provides special discounts for eligible employees on products and services you buy on a daily basis.
• Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work.
• Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences.
• ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program.
• Performance Incentives: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support.
• Flexible Spending Account: Pending

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ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply

• ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.
• ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.
• Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON http://www.ProSidian.com/ OR SEND YOUR RESUME’S, BIOS, AND SALARY EXPECTATION / RATES TO CAREERS @ PROSIDIAN.COM. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.

Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital