People Operations & Transformation Partner, APAC

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

People Operations & Transformation Partner, APAC

Adyen is looking for a People Operations & Transformation Partner to join the Global HR Innovations Team to further drive the international growth of the company. Our aim as a team is to support the development, management and retaining of our talented Adyen workforce - we keep our people moving to keep payments moving. 

At Adyen, our people are our greatest asset. Our unique company culture attracts the smartest people, who take initiative & ownership and can contribute to our fast growth. We believe that people reach their utmost potential if we give them freedom, opportunity, and ownership over their work. 

In this role, you will serve as a key contributor within our People team, focusing on delivering a seamless, positive and efficient employee experience throughout the employee lifecycle across our Asia Pacific region while working closely with the Global People Operations Team whilst truly redefining operations, where there is global scalability with local relevance. You'll play a vital role in identifying areas for process improvement, and contribute to the overall operational clarity and efficiency of the People function, with a curious and innovative mindset partnering with People Analytics and People Technology to tap into the latest developments. This role reports to the Head of People Operations EMEA & APAC and is based in our Singapore office.

What You’ll Do

• Execute and support the implementation of operational frameworks that drive efficiency and maintain a strong employee experience.
• Serve as a point of contact for People Operations cases collaborating closely with different teams across the business. Being able to support our employees while keeping the focus on working on solutions that drive our strategy forward.
• Work with Legal, Payroll, IT, HRBPs, and other stakeholders to ensure seamless delivery of people processes all around the world.
• Evaluate new HR technology and partner with People Analytics and Technology to drive innovation through data and systems enhancing operational clarity, automation and scalability.
• Proactively identify opportunities to improve existing frameworks and drive transformative projects utilizing data, technology and an innovative mindset to streamline processes, enhance employee experience and foster operational excellence.  
• Continuous mindset of optimization, to elevate our people processes, enhance the scalability of our processes, ensuring the most seamless and positive employee experience.

What We’re Looking For

• 6+ years of experience in a People Operations, HR Generalist role or similar.  
• Proven track record of managing HR operations across India and other APAC locations.
• Strong understanding of the local landscape in India and other APAC countries (i.e. diverse compliance requirements across different countries in the region).
• Ability to manage complex, end-to-end projects with cross-functional dependencies.
• Ability to break down processes, identify solutions where possible, and translate business needs into technical system requirements.
• Experience with HR compliance, employee lifecycle, and case management best practices.
• Experience with HRIS systems (e.g., Workday, Greenhouse), to optimize global people operations.
• Experience in improving HR processes through projects to ensure focus on delivery on the strategy adapting global HR processes to local requirements. 
• Strong attention to detail, able to handle sensitive matters with a high standard of integrity and confidentiality.
• Willingness and ability to travel to Adyen's offices (within the APAC region).
• Experience at a fast-paced, high growth, global company.

Bonus Points

• Comfortable working across multiple time zones, cultures and asynchronously. 

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.