People Operations Junior Specialist

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

More about our mission.

Job Description

We’re looking for a Junior People Operations Specialist to join our People Operations team in our Budapest office. This is an exciting time to join us as we move towards Shared Services and continue to scale the team globally. You will be working with our existing team based in Budapest day-to-day providing a seamless and customer focussed experience across the Wiser lifecycle. You will be supporting the team based in Budapest, Tallinn, London and other locations we have globally. This is a great opportunity for someone who is looking to develop and add impact to a fast growing team and enable the Global People Operations’ vision to create fast, convenient and transparent Wiser support, powered by smart tech and human advice.

Here’s where you’ll have impact:

This role will give you the opportunity to learn about the employment lifecycle and to get an insight to the People Team. As a Junior People Operations Specialist, you will be responsible for:

Onboarding support

• Manage the administrative process of onboarding newbies, ensuring that the Wiser journey is as smooth as possible with everyone involved kept in the loop

• Coordinate adaptable onboarding plans in partnership with hiring Leads, and collaborate on future changes that align to Wise’s way of working

• Participate with other members of our wider People team in facilitating newbie engagement & networking

• Run local onboarding sessions, sharing relevant newbie information for that first week (e.g. joiners, benefits, etc)

• Be the owner of our onboarding session deck, making sure it's informative and updated

Wiser support

• Champion the People team’s Service Desk with a one-team mentality by responding to queries in an efficient and customer-centric way

• Process all Workday actions in relation to the Wiser lifecycle

• Maintain our team's content on Confluence, ensuring information to Wisers is transparent, convenient, easy to remember and updated

• Support with immigration requirements for our existing Wisers

• Support our Payroll team with any documentation they need to process changes (joiners, benefits, leavers, etc)

• Produce any required employment documentation (e.g. reference letters, contract changes, etc)

• Coordinate health checks requirements 

• Be the owner of the local maternity process

Offboarding support

• Handle all last day administration for our leaving and relocating Wisers, working closely with our Workplace and UT teams to complete all offboarding steps

Wider team/business focus areas

• Contribute towards local and global projects and initiatives

• Support any ad hoc People related admin requests

Qualifications

What does it take?

• Keen interest in a career focused on supporting people and service delivery

• Can-do attitude and a positive customer-centric mindset

• Advocate for our Wise values and shared services evolution

• Strong growth mindset with the resilience and excitement for change in a hyper-growth environment

• Adaptable and solution-focused approach

• Eagle-eyed attention to detail

• Passion for tech and data, with the desire to embrace automation and other tech solutions

• Curiosity to learn and grow your operational knowledge and experience

• Able to manage time effectively by sequencing your tasks by priority and impact

• Excellent written and verbal English communication skills 

• Ability to deal with confidential information in a professional and compliant way

• Humble, self-aware and trustworthy, enabling you to collaborate well within your team and across other teams

• Finally, you’re located and legally authorised to work in Hungary.

Who would thrive in this role?

• You enjoy being in an environment that constantly evolves and is fast-paced

• You embrace new technology

• You like to solve problems and implement solutions

Additional Information

#LI-ZB1

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.